Fatal error

  • Resolved xnekox

    (@xnekox)


    9 years, 10 months ago

    Hi,

    I’ve updated the jigoshop plugin after getting this error (suddenly)
    Fatal error: Call to a member function get_price_excluding_tax() on a non-object in /home/franktb/public_html/wp-content/plugins/jigoshop/classes/jigoshop_cart.class.php on line 82

    It’s still appearing and I can only access the website if I disable the plugin. Any ideas how to resolve this?

    https://www.ads-software.com/plugins/jigoshop/

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi!
    can you try switching a theme (or changing name of current theme via ftp – works same way)?
    if it helps – check if your theme contains “jigoshop” directory. It may be the case that it contains outdated files with wrong usage of core functions.
    if it doesn’t – check same with all jigoshop plugins you have enabled.

    Thread Starter xnekox

    (@xnekox)

    Hi,

    I’ve tried switching to another theme deleting and reinstalling the plugin but it still comes up with the same error once the plugin is enabled.

    In my custom theme there is a jigoshop folder in which I’ve tried renaming to disable but still gives the same error when the plugin is activated.

    The only 2 plugins I have installed from jigoshop is Jigoshop itself and the pdf invoice plugin – both has been disabled already.

    Plugin Author MWSGD

    (@mwsgd)

    You switched themes temporarily, but was it a WordPress Default like Twenty Twelve?

    @xnekox,

    Is your issue solved? I don’t see any reason for this behaviour on your site although it is something messed with adding items to cart – product is not properly added causing this issue. Unfortunately without full access to FTP and admin account I’m unable to debug. If your issue persists – could you send your details to support[at]jigoshop.com?

    Thread Starter xnekox

    (@xnekox)

    Hi Michael and Amadeusz,

    I have tried and switched the theme to the Twenty Fourteen default template but once I enable the plugin the whole site doesn’t work again.

    I will send you guys the details. I have temporarily put the site offline per the clients request.

    Thanks

    Plugin Author MWSGD

    (@mwsgd)

    Moved to support[at]jigoshop.com

    So far haven’t noticed the error. Just replied via email

Viewing 6 replies - 1 through 6 (of 6 total)
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