fatal error

  • Help please not operating site

    Warning: require_once(/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php): failed to open stream: No such file or directory in /home2/ab75038/public_html/wp-content/plugins/canva/canva.php on line 54

    Fatal error: require_once(): Failed opening required ‘/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php’ (include_path=’.:/opt/php54/lib/php’) in /home2/ab75038/public_html/wp-content/plugins/canva/canva.php on line 54

Viewing 9 replies - 1 through 9 (of 9 total)

  • FTP into your site (or use whatever file management application your host provides) & delete the wp-content/plugins/canva folder.

    Thread Starter ana cristina garcia

    (@ana-cristina-garcia)

    esmi wrote:

    FTP into your site (or use whatever file management application your host provides) & delete the wp-content/plugins/canva folder.

    answer
    I can not access as I fix as income to delete the folder
    Thank you

    I’m sorry – I’m not sure what you mean.

    Thread Starter ana cristina garcia

    (@ana-cristina-garcia)

    answer
    I can not access I do

    Why can you not access your site’s files? You do not need to login to your site to do this.

    Thread Starter ana cristina garcia

    (@ana-cristina-garcia)

    answer

    only gives this message

    Warning: require_once (/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php): failed to open stream: No such file or directory in / home2 / ab75038 / public_html / wp-content / plugins /canva/canva.php on line 54

    Fatal error: require_once (): Failed opening required ‘/home2/ab75038/public_html/wp-content/plugins/canva//inc/canvaDatabase.php’ (include_path = ‘.: / Opt / php54 / lib / php’) in /home2/ab75038/public_html/wp-content/plugins/canva/canva.php on line 54
    not operating site

    You need to access your plugin files via your web host, NOT via WordPress.

    Thanks semi, work around worked fine for me. Any thoughts why Canva plugin just started failing?

    You’d have to contact there dev team here: https://www.ads-software.com/support/plugin/canva

Viewing 9 replies - 1 through 9 (of 9 total)
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