• Resolved lefleo

    (@lefleo)


    Hi Guys,
    I tried to install the module on my WordPress 4.7.3, and I got a message with a fatal error. Do you know why ?
    Fatal Error

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Code Parrots

    (@codeparrots)

    Hey @lefleo,

    That error is being thrown because your using an older version of PHP on your site. If your using a version prior to 5.6 you’ll see that error.

    At this point even PHP 5.6 isn’t actively supported but will only receive security updates moving forward. I would recommend that you upgrade to a newer version of php to help resolve the issue.

    You can read more about the supported PHP versions here: https://php.net/supported-versions.php

    You should be able to log in to your hosting account and upgrade to a newer version of php without much issue at all. Most hosts make it very easy to do so.

    Let us know if that helps resolve the issue on your end.

    • This reply was modified 7 years, 8 months ago by Code Parrots.
    Thread Starter lefleo

    (@lefleo)

    Hi @codeparrots,
    Thank for your quick answer. I realy appreciate.
    You completely right, my php is an old version (5.3.x)

    I will try to upgrade it.
    Thank so much

    ThankYou

    Plugin Contributor Code Parrots

    (@codeparrots)

    Hey @lefleo,

    Thanks again for bringing this up. Although we don’t recommend running any deprecated versions of PHP, we have now included a conditional to prevent any of the tracking files from being loaded when the server is running anything prior to PHP 5.6.0.

    This patch is now included in the 1.4.1 release.

    Thanks again!

    Thread Starter lefleo

    (@lefleo)

    Thanks @codeparrots. It’s really a good thing to have applied a patch.
    I will try it asap

Viewing 4 replies - 1 through 4 (of 4 total)
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