Fatal error

  • Resolved Argentum

    (@argentum)


    7 years, 10 months ago

    Seeing an error at the bottom of the page once in a while.

    Fatal error: Uncaught Error: Call to undefined function feedthemsocial\add_settings_section() in /storage/***/wp-content/plugins/feed-them-social/admin/free-plugin-license-page.php:101 Stack trace: #0 /storage/***/web/wp-includes/class-wp-hook.php(298): feedthemsocial\fts_Free_Plugin_License_Page->register_options(Object(WP_Screen)) #1 /storage/***/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #2 /storage/***/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /storage***/wp-admin/includes/class-wp-screen.php(393): do_action(‘current_screen’, Object(WP_Screen)) #4 /storage/***/wp-admin/includes/screen.php(232): WP_Screen->set_current_screen() #5 /storage/***/wp-content/plugins/jetpack/sync/cla in /storage/***/wp-content/plugins/feed-them-social/admin/free-plugin-license-page.php on line 101

    ### Begin System Info ###

    SITE_URL: http:xxxx
    Feed Them Social Version: 2.1.9

    — WordPress Configuration:

    WordPress Version: 4.7.5
    Multisite: No
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Active Theme: Businessx 1.0
    PHP Memory Limit: 512M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 7.0.18
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 256M
    Post Max Size: 256M
    Upload Max Filesize: 256M
    Time Limit: 240
    Max Input Vars: 10000
    Allow URL File Open: On (1)
    Display Erros: On (1)

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Add From Server: 3.3.3
    AP Custom Testimonial: 1.3.4
    Businessx Extensions: 1.0.5
    Childify Me: 1.0.15
    Child Theme Configurator: 2.2.4.1
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.9
    Google Photos & Picasa Viewer Pro: 3.0.11
    Jetpack by WordPress.com: 4.9
    Livemesh SiteOrigin Widgets: 1.4.9
    Photo Gallery by Supsystic: 1.9.18
    Polylang: 2.1.4
    Polylang Theme Strings: 3.4
    Pricing Table by Supsystic: 1.4.4
    Really Simple CSV Importer: 1.3
    Regenerate Thumbnails: 2.2.6
    Relevanssi: 3.5.10
    Shortcake (Shortcode UI): 0.7.2
    SiteOrigin Widgets Bundle: 1.8.6
    Text Blocks: 1.5.1
    Toolset Maps: 1.3.0
    Toolset Types: 2.2.10
    Toolset Views: 2.3.2
    Velvet Blues Update URLs: 3.2.7
    WP All Import: 3.4.3
    WP Store Locator: 2.2.8
    YouTube: 11.7.1

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    FB App ID for Like Button: No
    Twitter Consumer Key: No
    Twitter Secret: No
    Twitter Token: No
    Twitter Token Secret: No
    Pinterest Token: No
    Instagram: No
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

Viewing 11 replies - 1 through 11 (of 11 total)

  • Sorry for your Issues. Could you please provide a link of where the plugin is live on the website?

    Thread Starter Argentum

    (@argentum)

    Sure, if you got an email address? The site is not live and I don’t want to post a link.

    I think I know what the issue is. Please go to the Settings page of our plugin. Then click on the Global Options tab at the top of the page. Now scroll to the bottom of the page and check the option that says Fix Internal Server Error and save the page. That should fix the issue. Let us know how it goes.

    Thread Starter Argentum

    (@argentum)

    Ok, thanks. We’ll see how it goes. I have seen that error message then and again, but not all the time.

    No problem. Let me know if you need any more help.

    Thread Starter Argentum

    (@argentum)

    Hi,

    Got the same error today again on the login screen. The fix internal server error is selected. Some clash with Jetpack? Jetpack is mentioned at the end of the error message.

    Plugin Author slickremix

    (@slickremix)

    Thanks for following up with us about this. We did some tests but were unable to replicate this issue. What modules do you have activated in Jetpack?

    Spencer

    Thread Starter Argentum

    (@argentum)

    The media modules (Photon) for image acceleration, and Portfolio.

    Plugin Author slickremix

    (@slickremix)

    Hey @argentum,
    We believe we have fixed the issue! We have pushed a silent update (meaning no new version yet) can you please delete and reinstall the free version of the plugin and let us know if this resolves it for you.

    Thanks,
    Justin

    Thread Starter Argentum

    (@argentum)

    Big thanks! I did that and posts are showing. Will let you know if I see any weird error messages. Great support!

    All the best
    Argentum

    Plugin Author slickremix

    (@slickremix)

    Argentum,
    No problem! Glad We could help! Sorry it took us a little while to make it happen! Been slammed working on a new gallery plugin!

    If you have a second and wouldn’t mind leaving a review for us, we would be very grateful.
    https://www.ads-software.com/support/view/plugin-reviews/feed-them-social

    Or if you have a facebook account and want to leave a review for us there, that would be awesome too.
    https://www.facebook.com/SlickRemix/reviews?ref=page_internal

    Thanks for your patience!
    Justin

Viewing 11 replies - 1 through 11 (of 11 total)
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