Fatal Error

Hi, @xrayex! For now you can downgrade to 0.9.9 as described in this topic: https://www.ads-software.com/support/topic/latest-gcw-0-9-10-displays-blank-shop-page/

Further information will be posted there when available.

Worked like a charm, thank you!

@xrayex Glad it helped! Also, if your client updated Genesis Connect to 0.9.10 before updating WooCommerce to version 3.3.0+, that could cause the error they see.

If they’d like to update to WooCommerce 3.3, updating to Genesis Connect 0.9.10 will then work without error.

Edited to add that WooCommerce 3.3 has been rolled back and is not available. More info at https://www.ads-software.com/support/topic/latest-gcw-0-9-10-displays-blank-shop-page/#post-9924052.

• This reply was modified 6 years, 9 months ago by Nick C.

I’ve had a similar error occur this morning while updating a site. I tried updating Woo first to the latest version then updating GC to 0.9.10 but I still received a fatal error on the Woo pages.

@vijustin Sorry for the error, Justin. You can downgrade to 0.9.9 for now by downloading a copy of the older version at the bottom of this page:

https://www.ads-software.com/plugins/genesis-connect-woocommerce/advanced/

When Automattic update WooCommerce to 3.3 again (that version was pulled for now), you can then update Genesis Connect to 0.9.10 once more.

@modernnerd No worries, I’ve gone ahead and reverted to the older GC 0.9.9 and everything is working great now. I’ll just keep an eye out for Woo 3.3.x. Thanks!