fatal error

  • Resolved Jan

    (@jannetto96)


    5 years ago

    When i try activate the plugin it shows me this:

    Fatal error: Uncaught Error: Call to undefined function hfps_get_all_option() in /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/includes/settings/getters/getter.php:10 Stack trace: #0 /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/includes/woo-integrator.php(17): HelpieFaq\Includes\Settings\Getters\Getter->get_settings() #1 /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/features/faq/fields-model.php(41): HelpieFaq\Includes\Woo_Integrator->__construct() #2 /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/features/faq/fields-model.php(52): HelpieFaq\Features\Faq\Fields_Model->get_fields() #3 /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/features/faq/faq-model.php(70): HelpieFaq\Features\Faq\Fields_Model->get_default_args() #4 /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/includes/shortcodes.php(21): HelpieFaq\Features\Faq\Faq_Model->get_default_args() #5 /home/dobusine/public_html/dovadoapp.com/wp/wp in /home/dobusine/public_html/dovadoapp.com/content/plugins/helpie-faq/includes/settings/getters/getter.php on line 10

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • pauplesupport

    (@pauplesupport)

    Hi Jan,

    Are you using the latest version of FAQ? We had this issue in our earlier versions. But we fixed it later. Are you sure, you are using the latest version?

    If you are using the latest version and the issue still pertains, can you please create a support ticket here providing us your website details and temporary admin access to your site so that I would check this down.

    Kind Regards.

    pauplesupport

    (@pauplesupport)

    Hi Jan,

    Is there any update on this?

    We are waiting for your details so that we could check this and fix it straightaway for you.

    Kind Regards.

    sherwin_flight

    (@sherwin_flight)

    @pauplesupport this is still a problem in the latest version. I just got the exact same error when trying to activate the plugin and it was only downloaded today.

    pauplesupport

    (@pauplesupport)

    can you please create a support ticket here providing us your website details and temporary admin access to your site so that I would check this down.

Viewing 4 replies - 1 through 4 (of 4 total)
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