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  • mother.of.code

    (@imazed)

    The Mother of Code

    Hi there!

    Issues like this may be caused by either a conflict with your theme or with another plugin. You can read more about plugin and theme conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the Storefront theme (it’s free)
    2. Disable all plugins except for WooCommerce
    3. Test to see if the issue has been resolved.
    4. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://www.ads-software.com/plugins/wp-staging.

    Moderator Hari Shanker R

    (@harishanker)

    Hey @cristianciuberea

    Just checking-in on this for you. Were you able to try out the troubleshooting steps we had recommended?

    Since we haven’t heard from you in a while, I’m going to mark this topic as Resolved. Let us know if you keep running into troubles. You can either reply here to follow-up with the same problem, or create a new thread to report your troubles to us.

    All the best!

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