Fatal error: Uncaught Error: Call to undefined function

  • Resolved russbruz

    (@russbruz)


    5 years ago

    Locked out with this error:

    Does anyone have a solution on how I can get back in?

    Fatal error: Uncaught Error: Call to undefined function et_is_woocommerce_plugin_active() in /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/includes/builder/autoload.php:186 Stack trace: #0 /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/includes/builder/framework.php(31): require_once() #1 /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/et-pagebuilder/et-pagebuilder.php(13): require_once(‘/homepages/38/d…’) #2 /homepages/38/d739335324/htdocs/wfmc/wp-includes/class-wp-hook.php(288): et_setup_builder(”) #3 /homepages/38/d739335324/htdocs/wfmc/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #4 /homepages/38/d739335324/htdocs/wfmc/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /homepages/38/d739335324/htdocs/wfmc/wp-settings.php(523): do_action(‘init’) #6 /homepages/38/d739335324/htdocs/wfmc/wp-config.php(90): require_once(‘/homepages/38/d…’) #7 /homepages/38/d739335324/htdocs/wfmc/wp-load.php(37): require_once(‘/homepages/38/d…’) #8 /homepages/38 in /homepages/38/d739335324/htdocs/wfmc/wp-content/themes/Divi/includes/builder/autoload.php on line 186

    • This topic was modified 5 years ago by russbruz.
    • This topic was modified 5 years ago by russbruz.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • JNashHawkins

    (@jnashhawkins)

    Similar problem?

    Thread Starter russbruz

    (@russbruz)

    Thanks for the reply,

    Sorry, I updated the question.

    I’m currently locked out of the site with the error above.

    Any suggestions on how to get back in and get my website back up?

    • This reply was modified 5 years ago by russbruz.
    Howdy_McGee

    (@howdy_mcgee)

    @russbruz You would need to FTP in and disable the theme. You would need to navigate to wp-content/themes/Divi and rename the Divi folder to something like Divi-broke so that it disables the theme and you can log in.

    If you’re not sure how to do this I would suggest contacting your host who many be able to help.

    Thread Starter russbruz

    (@russbruz)

    Thanks for the reply!

    I renamed the theme as suggested and got this error message when I try to login to the admin:

    Warning: strpos(): Empty needle in /homepages/38/d739335324/htdocs/wfmc/wp-content/plugins/bloom/core/functions.php on line 647

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/38/d739335324/htdocs/wfmc/wp-content/plugins/bloom/core/functions.php:647) in /homepages/38/d739335324/htdocs/wfmc/wp-includes/pluggable.php on line 1265

    Warning: Cannot modify header information – headers already sent by (output started at /homepages/38/d739335324/htdocs/wfmc/wp-content/plugins/bloom/core/functions.php:647) in /homepages/38/d739335324/htdocs/wfmc/wp-includes/pluggable.php on line 1268

    Howdy_McGee

    (@howdy_mcgee)

    You would need to rename plugins too ( or that specific plugin ) so that it’s not active when you log in. It’s possible that the plugin needs an active theme to function correctly and without one ( since you’ve renamed the active Divi theme ) it errors out.

    Thread Starter russbruz

    (@russbruz)

    Thanks,

    Ok did that, now I have a blank screen. but no access to the admin.

    Howdy_McGee

    (@howdy_mcgee)

    It sounds like your site has all kinds of issues that span plugins and themes. You would need to enable debugging in your WP Config file to see why you’re getting a blank page:

    Debugging in WordPress

    Maybe contacting your host to see if they have suggestions as it could be a PHP version issue since you’re running into multiple problems. It also may not be a bad idea to checkout your local WordPress Meetup or WordCamp.

Viewing 7 replies - 1 through 7 (of 7 total)
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