Fatal Error

  • Dear Anyone,

    I was in the midst of updating my wordpress account, and shortly afterward, the screen transitioned with the following message:

    Fatal error: Call to undefined function wp_recovery_mode() in /home1/ggo70354/public_html/wp-includes/load.php on line 812

    I can’t access it my site, nor can I even access my wp-admin profile. I am totally stuck in the twilight zone.

    Did anyone ever experience this before? I have no idea what to do.

    Desperately seeking assisting
    Thank you wholeheartedly in advance!

    Sincerely,
    Gwayne Gautreaux

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Let’s assume the update borked itself, so try a manual update: https://www.ads-software.com/support/article/updating-wordpress/#manual-update

    Thread Starter ggo70354

    (@ggo70354)

    Hi Steve,

    I’ll probably have a few questions along the way if you don’t mind. I’m not that familiar with working with these files.

    So I’m in the hostgator panel, but there are a host of menu items.

    So for these two instructions:
    delete (1) wp-includes and (2) wp-admin directories, where would I be able to do that?

    Thanks,
    Gwayne

    Thread Starter ggo70354

    (@ggo70354)

    Steve,
    I figured out where to go for this on Host Gator.

    I’m in “file manager” inside a folder named ‘public_html, and inside this folder, I see two folders named wp-admin and wp-includes. So I should delete those two folders, correct and then upload the new ones from the new WordPress file I just downloaded correct?

    Thanks,
    G

    • This reply was modified 4 years, 6 months ago by ggo70354.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Yes. Plus the .php files (except wp-config.php) in public_html.

Viewing 4 replies - 1 through 4 (of 4 total)
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