fatal error

  • i have a fatal error. on site I only got a notice
    “There has been a critical error on your website.”
    it happened with ultimate member activation and got

    Call stack:

    UM_Gallery_Lite_Template::init_hooks()
    wp-includes/class-wp-hook.php:287
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:311
    WP_Hook::do_action()
    wp-includes/plugin.php:478
    do_action()
    wp-settings.php:546
    require_once()
    wp-config.php:90
    require_once()
    wp-load.php:37
    require_once()
    wp-admin/admin.php:34

    Any idea how to solve it?
    thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter uzvezda

    (@uzvezda)

    I got this email

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, User Gallery Lite for Ultimate Member.

    First, visit your website (https://interne.slovenija-vodniki.si/) and check for any visible issues. Next, visit the page where the error was caught (https://interne.slovenija-vodniki.si/wp-admin/plugins.php?deactivate=true&plugin_status=all&paged=1&s=) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://interne.slovenija-vodniki.si/wp-login.php?action=enter_recovery_mode&rm_token=GtsLvB0qu2q43wdQhmLmbF&rm_key=szwZCJoRtNbQUuwIrArJbR

    To keep your site safe, this link will expire in 1 dan. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5.3
    Current theme: Vodniki child (version )
    Current plugin: User Gallery Lite for Ultimate Member (version 1.0.5.6)
    PHP version 7.4.16

    Error Details
    =============
    An error of type E_ERROR was caused in line 69 of the file /…/interne.slovenija-vodniki.si/wp-content/plugins/gallery-for-ultimate-member/includes/class-um-gallery-template.php. Error message: Uncaught Error: Call to undefined function UM() in /…/interne.slovenija-vodniki.si/wp-content/plugins/gallery-for-ultimate-member/includes/class-um-gallery-template.php:69
    Stack trace:
    #0 /…/interne.slovenija-vodniki.si/wp-includes/class-wp-hook.php(287): UM_Gallery_Lite_Template->init_hooks(”)
    #1 /…/interne.slovenija-vodniki.si/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /…/interne.slovenija-vodniki.si/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /…/interne.slovenija-vodniki.si/wp-settings.php(546): do_action(‘init’)
    #4 /…/interne.slovenija-vodniki.si/wp-config.php(90): require_once(‘/home/slovenij/…’)
    #5 /…/interne.slovenija-vodniki.si/wp-load.php(37): require_once(‘/home/slovenij/…’)
    #6 /…/interne.slovenija-vodniki.si/wp-admin/admin.php(34): require_once(‘/home/slovenij/…’)
    #7 /…/interne.slovenija-vodniki.si/wp-admin/plugins.php(10): require_once(‘/h`

    Thread Starter uzvezda

    (@uzvezda)

    thank you @macmanx It works to disable it. Now I’m digging in to solve it.

    Moderator James Huff

    (@macmanx)

    Ok, if it is that plugin, I recommend reporting the issue at https://www.ads-software.com/support/plugin/gallery-for-ultimate-member/ so the plugin’s developers and support community can help you with this.

Viewing 4 replies - 1 through 4 (of 4 total)
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