Fatal error

Try:
– switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

– resetting the plugins folder by FTP or phpMyAdmin.

Hello Esmi:

Thanks for your response.

I am new to programing, so I would appreciate it if you could tell me if I have the following steps correct:

1) In c-panel click on File Manager

2) Under File Manager Directory Selection (1) click on easypermissions.com under “document Root for,” (2) Select “Web Root (public_html/www)

3) Click on “go”

4) Under Name, double click on easypermissions.com folder

5) Double click on wp-content folder

6) Click to highlight wp-themes folder

7) Click on Rename in Toolbar

8) In “rename” window change “themes” to “Twenty Eleven-old”

Have I got it right?

Thanks in advance for your help!

Hello Esmi:

As you suggested, I want to switch the Twenty Eleven theme. Do I have the above steps correct?

Thanks.

In the “wp-content” folder, you should have “themes” folder, NOT wp-themes.

In the “themes” folder, you should see the “twentyeleven” folder. As esmi suggested, rename it to “twentyeleven-old”.

If it doesn’t solve the issue, you may want to try the second suggestion esmi gave, resetting the plugins folder.

Please let us know if those steps solved your issue ??

Hello Geeksfolder:

Thank you for your response.

There is no “twentyeleven” folder.

There is a “twentyten” folder. I renamed it to “twentyten-old” and “twentyeleven-old.” No change in either case.

I reset the plugins using phpMyAdmin. There is no change.

I would appreciate other suggestions.

Thanks.

Hi wowfirst,

As you had this issue while updating the plugin, the plugin might be causing the issue. The plugin may be trying to extract values from array but somehow it crashed.

Do you remember which plugin you were updating?

Hi weeksfolder:

Unfortunately, I don’t remember the plugin I was updating when the error occurred.

I do know that it was probably one of the following plugins:

Add to Footer, Akismet, All in One SEO Pack, AmazonPress, AutoChimp

AWeber Integration, BNS Corner Logo, Contact Form 7

DBC Backup, Exclude Pages from Navigation, Feed Styler,

Header and Footer, Hello Dolly, s2Member, Secure WordPress

Simple Image Link

Does this help?

Thanks

What you can do is to deactivate the plugin one by one and see if one of the plugins is causing the issue.

As it would be something to do with cache or database, try by this order.
– DBC Backup
– Secure WordPress
– s2Member
– Feed Styler
– AmazonPress
– AutoChimp
and rest of the plugins

Unfortunately, when I try to log-in via https://easypermissions.com/wp-login.php the same Fatal Error message (see above) comes up.

Is there another way to log-in?

Thanks.

Please see the 2nd link I gave right at the start of this topic.

I tried to reset plugins using phpMyAdmin (see 4th entry above). There was no change.

Would it make a difference if I reset plugins via FTP?

Thanks.

It seems like there’s something else going on.
Can you access your FTP and rename .htaccess?

Also check if your hosting server has enough space.

My hosting company says there is enough space.

To rename .htaccess, are the following steps correct?

1) Open File Manager in cpanel
2) Select Public FTP Root (public_ftp), click GO
3) Double cliek on /home
4) Click on .htaccess
5) Click on Rename

If so, what should I rename it?

Thanks.

To .htaccess_old
We are trying to see if .htaccess has an issue.

Also can you paste the code from .htaccess ?

I renamed .htaccess to .htaccess_old. This had no effect.

Where do I find the “code from .htaccess”?

Where do I paste it?

Thanks.