Fatal error

Hi @adamrj01 – any chance you could send a copy of your site’s system status report? You can find that at: WP Dashboard > WooCommerce > Status > 'Get system report'

@jricketts4 here you go, have edited bits out for security reasons. Any help would be appreciated. Both sites are using the exact same as below…

### WordPress Environment ###

WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.16
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 8000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.28-MariaDB-log-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix:
Total Database Size: 21.73MB
Database Data Size: 20.55MB
Database Index Size: 1.18MB
wpb6_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_shipping_zone_locations: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpb6_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpb6_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpb6_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_options: Data: 1.19MB + Index: 0.09MB + Engine MyISAM
wpb6_postmeta: Data: 0.22MB + Index: 0.07MB + Engine MyISAM
wpb6_posts: Data: 14.67MB + Index: 0.12MB + Engine MyISAM
wpb6_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_usermeta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wpb6_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wfblockediplog: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wpb6_wfblocks7: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wpb6_wfconfig: Data: 1.46MB + Index: 0.02MB + Engine MyISAM
wpb6_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wffilemods: Data: 1.34MB + Index: 0.28MB + Engine MyISAM
wpb6_wfhits: Data: 0.36MB + Index: 0.10MB + Engine MyISAM
wpb6_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_wfknownfilelist: Data: 0.70MB + Index: 0.09MB + Engine MyISAM
wpb6_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpb6_wflogins: Data: 0.20MB + Index: 0.05MB + Engine MyISAM
wpb6_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpb6_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpb6_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpb6_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_wfstatus: Data: 0.12MB + Index: 0.06MB + Engine MyISAM
wpb6_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_yoast_indexable: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wpb6_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpb6_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpb6_yoast_seo_links: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpb6_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

attachment: 27
custom_css: 1
et_header_layout: 2
et_pb_layout: 1
et_template: 1
nav_menu_item: 16
oembed_cache: 3
page: 10
post: 2
product: 14
revision: 459
shop_order: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (8) ###

Contact Form 7: by Takayuki Miyoshi – 5.4
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.6

LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.8.3
WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.5
WooCommerce: by Automattic – 5.2.2
Wordfence Security: by Wordfence – 7.5.2
Yoast SEO: by Team Yoast – 16.2

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1953 – /shop/
Basket: #1961 – /cart/
Checkout: #1962 – /checkout/
My account: ? Page ID is set
but the page does not exist

Terms and conditions: #2004 – /purchase-tcs/

### Theme ###

Name: Divi
Version: 4.9.4
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 2
Oldest: 2021-04-28 13:21:37 +0000
Newest: 2021-04-28 16:04:14 +0000

### Status report information ###

Generated at: 2021-04-28 19:20:38 +00:00
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Hey @adamrj01 – thanks for including that system status report.

Can you upload the standalone Blocks plugin by using this download link? The packaged version of Blocks, v4.7.2, is typically a bit behind, as the current version of Blocks is v5.0.0.

Hi @adamrj01,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.

@jricketts4 The WooCommerce Blocks hasn’t seemly worked to solve this issue as I have just experienced the same error yesterday (10th May).
Any other solutions?

Thanks

Hi @adamrj01,

Sorry for the delay on this.

If you are still experiencing this, can you please confirm if the behavior is still the same after a conflict test?

More about it here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Thanks!

Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Cheers! ??