Fatal error

  • Resolved flushdrew

    (@flushdrew)


    1 year, 12 months ago

    Hello, i have the following fatal error on my site after updating it : 

    PHP message: PHP Fatal error: Uncaught Error: Call to a member function is_built_with_elementor() on bool in /www/solucia_583/public/wp-content/plugins/happy-elementor-addons/classes/cache-manager.php:50

    Any idea on how to resolve this please ?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @flushdrew,

    I would like to inform you that we are not finding any errors on our site. Please follow the below guidance:

    • If you are using any Cloud version of the Elementor, then please use this package. We have fixed some issues here. Though we have a plan for the release within 7 days. You can use this version in order to avoid any critical errors.
    • Please make sure you are using the latest version of the Elementor.
    • Clear your browser cache and try again.

    Let us know if you are still facing the issue on your site. You can contact our technical support for a deep investigation through this form.

    Thank you.

    Hi, we have the same issue. It’s a happy addons cache issue which we can’t manage to get around.

    We tried the package update but can’t manage to get it to work. Getting critical errors.

    • This reply was modified 1 year, 11 months ago by holkman91.
    Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @holkman91,

    Thanks for your query. Please be informed that we have checked our plugin with every possible way and the the plugin is working fine. Along with that we checked with different caching plugins as well.

    Would you please be more specific regarding the query? Along with that please perform a conflict check on your site.

    For a deep investigation, please contact our technical support through this form.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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