FATAL ERROR
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Hi there, I have an issue about the latest two updates. My website had a fatal error, even if I update your plugin to the latest version.
The page I need help with: [log in to see the link]
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Hello.
Could you send us the exact error?
Hello, thank you back
Un errore di E_ERROR è stato causato nella linea 24 del file /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Common/HTTP/Response.php. Messaggio di errore: Uncaught Error: Cannot use object of type WpOrg\Requests\Response as array in /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Common/HTTP/Response.php:24 Stack trace: #0 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/HTTP/Request.php(57): Cleantalk\Common\HTTP\Response->__construct() #1 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/HTTP/Request.php(22): Cleantalk\ApbctWP\HTTP\Request->requestSingle() #2 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/Helper.php(57): Cleantalk\ApbctWP\HTTP\Request->request() #3 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/Helper.php(163): Cleantalk\ApbctWP\Helper::httpRequest() #4 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php(1037): Cleantalk\ApbctWP\Helper::httpRequestRcToHostTest() #5 [internal function]: apbct_sfw_update__init() #6 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/Common/Cron.php(265): call_user_func_array() #7 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php(213): Cleantalk\Common\Cron->runTasks() #8 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-includes/class-wp-hook.php(308): {closure}() #9 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #10 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #11 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-settings.php(623): do_action() #12 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-config.php(105): require_once(‘…’) #13 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-load.php(50): require_once(‘…’) #14 /home/seleneca/domains/selenecalloniwilliams.com/public_html/wp-login.php(12): require(‘…’) #15 {main} thrown
Thank you.
This was resolved in the last Anti-Spam plugin version 6.7.
I’ve answered you with detailed instruction in the ticket.
Hi @katereji
I wrote you in the first ticket
My website had a fatal error, even if I update your plugin to the latest version.I followed your guide, nothing happens. I have to rollback to 6.4 version
Please check my answer in the support ticket: https://cleantalk.org/my/support?action=view_ticket&ticket_id=36113#241272
Hello @katereji
I, too, am getting errors on my site caused by Cleantalk. I have updated to version 6.7 using the guide you’ve posted in several forums but to no avail. Then when I try to install the previous version, it’s blocked.Hello, @shepstyle
We would like to ask you to install the fix-version of the plugin. There are fixes for some issues that can be similar to your case.
Any feedback will be appreciated.Download link: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip
Here is a guide for you:
- Go to WordPress Administrator Panel —> Plugins.
- Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
- After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
- Download the plugin archive from the link above.
- Go to Plugins —> Add New —> Upload Plugin.
- Choose the downloaded archive and press “Install Now”.
Did it help?
Sadly, nope.
Hello @mkbarraco
Further investigations require some of your personal data. We will continue our conversation in ticket created by you.
Hello,
We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic anytime.
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