Fatal Error

  • Resolved mahashaktie

    (@mahashaktie)


    1 year, 9 months ago

    I have to deactivate the plugin (Pro-Version) when I have to change the password of a user as admin. He generates a fatal error.

    And – second problem – its not possible to use the pro support, because klicking on Pro-Support-Button gives this message: “An error occurred and the request could not be processed.”,”Type”:”Service”

    Thats new – maybe this comes from new version. Please solve quickly.

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  • AC

    (@purplecodes)

    Themeisle Support

    Hi @mahashaktie,

    We apologize for the inconvenience. We did have an issue earlier, you should now be able to access your Purchase History now.

    I will be closing this thread for now, but if you still encounter the same issue, feel free to contact us again.

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