• Resolved kiwihawk

    (@kiwihawk)


    Plugin triggers a fatal error when updating from 3.41 to 3.54
    Takes my whole website offline

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi @kiwihawk,

    We are aware of some issues causing this, please rollback to 3.41 and stay there until our next release, once 3.55 or above is available you can turn on wp_debug and then update, in case your site breaks you can share any error inside /wp-content/debug.log as that might guide us in the right direction.

    Please keep me posted.

    Thread Starter kiwihawk

    (@kiwihawk)

    Rolling back to 3.41 has fixed the problem and has provided a safe use of NGG. My understanding is 3.55 has fatal error issues as well.
    So what version should I wait for?

Viewing 2 replies - 1 through 2 (of 2 total)
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