Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @spaceshipone,

    Thanks for reaching out.

    When I update the plugin to version 8.0.0 I get the following error only in Back-office:

    I understand you are getting an error message in your back-end after updating WooCommerce Stripe.

    As a first step, I recommend running a conflict test to rule out any possible conflicts with your theme and/or plugins. You may find details on performing a conflict test from this guide: https://woo.com/document/how-to-test-for-conflicts/.

    If the issue persists, please share with us your system support report, which you can find via WooCommerce > Status > Get system report > Copy for support, then paste it via https://gist.github.com/ and send the link here.

    Thanks.

    Have the same issue on 1 of 5 “same setup” sites. Downgrading helped, so I’ll just wait for a fix then?

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @morvy,

    Please open a new thread so we can offer support for your specific site there! Please include a System Status Report and error logs of the site where you’re facing issues (while on version 8.0.0, please).

    More detailed steps next:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via?https://gist.github.com/?and send the link there.

    Once we have more information, we’ll be able to assist you further.

    Thanks!
    -OP

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there @spaceshipone, ??

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 4 replies - 1 through 4 (of 4 total)
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