Fatal Error Activating Plugin

  • Resolved carldark76

    (@carldark76)


    2 years, 5 months ago

    I’m trying to activate this plugin and I’m getting this message

    Warning: include_once(includes/includer.php): failed to open stream: No such file or directory in /home/xxxx/xxxx/wp/wp-content/plugins/js-support-ticket/js-support-ticket.php on line 742

Warning: include_once(): Failed opening 'includes/includer.php' for inclusion (include_path='.:/opt/alt/php74/usr/share/pear') in /home/xxxx/xxxx/wp/wp-content/plugins/js-support-ticket/js-support-ticket.php on line 742

Fatal error: Uncaught Error: Class 'JSSTincluder' not found in /home/xxxx/xxxx/wp/wp-content/plugins/js-support-ticket/js-support-ticket.php:68 Stack trace: #0 /home/xxxx/xxxx/wp/wp-content/plugins/js-support-ticket/js-support-ticket.php(1221): jssupportticket->__construct() #1 /home/xxxx/xxxx/wp/wp-admin/includes/plugin.php(2313): include_once('/home/xxxx...') #2 /home/xxxx/xxxx/wp/wp-admin/plugins.php(192): plugin_sandbox_scrape('js-support-tick...') #3 {main} thrown in /home/xxxx/xxxx/wp/wp-content/plugins/js-support-ticket/js-support-ticket.php on line 68
Viewing 1 replies (of 1 total)
  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    Can you please uninstall and delete the plugin and try to install again.
    If you still face same problem, please open support ticket at jshelpdesk.com

Viewing 1 replies (of 1 total)
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