Fatal error after plugin update

  • Hi,

    I run general admin on a WordPress site and have run into a fatal error when doing a recent batch of plugin updates.

    The bulk update I was doing stalled half way so I refreshed the page, but I got the following message instead of reloading the WP admin page:

    Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

    This message also shows when trying to load any part of the front-end website.

    A lot of the people with the same issue seem to still be able to access plugin options and general back-end stuff, but I am unable to load up anything at the minute. I’ve got a suspicion that the culprit may be the Cornerstone plugin (used for page building on the site) as that is where the bulk update stalled, however I can’t be 100% certain.

    Site in question is neatacoustics.com

    Any help would be much appreciated!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • lisa

    (@contentiskey)

    can you access your files in your webhosting area to get to the folders: WP-Content > Plugins > Cornerstone to temporarily rename the Cornerstone plugin folder. Renaming the Cornerstone plugin folder will deactivate the plugin and might allow you to access WP-Admin area to do further troubleshooting.

    Cornerstone support area:
    https://theme.co/docs
    https://theme.co/docs/getting-support

    • This reply was modified 2 years, 10 months ago by lisa.
    Thread Starter rkmars

    (@rkmars)

    Thanks for your reply, Lisa! I’ll try that and see if I can get into WP-admin

Viewing 2 replies - 1 through 2 (of 2 total)
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