FATAL ERROR after upgrading to 6.0.11

  • Resolved EricTracz

    (@erictracz)


    3 years, 1 month ago

    Warning: require_once(CENSORED/public_html/wp-content/plugins/awesome-support/vendor/gambitph/titan-framework/titan-framework.php): failed to open stream: No such file or directory in CENSORED/public_html/wp-content/plugins/awesome-support-faq-V-3-1-1/includes/functions-titan-framework.php on line 25

    Fatal error: require_once(): Failed opening required ‘CENSORED/public_html/wp-content/plugins/awesome-support/vendor/gambitph/titan-framework/titan-framework.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in CENSORED/public_html/wp-content/plugins/awesome-support-faq-V-3-1-1/includes/functions-titan-framework.php on line 25

    Notice: is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in CENSORED/public_html/wp-includes/functions.php on line 5663

    Notice: is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in CENSORED/public_html/wp-includes/functions.php on line 5663
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @erictracz ,

    We have released awesome support core plugin version 6.0.12, please update to the latest version and then check. If the issue persists, please let me know.

    Regards

    Current version still trowing the same error:

    PHP Warning:  require_once(/home/xxxxxxxxxx/wp-content/plugins/awesome-support/vendor/gambitph/titan-framework/titan-framework.php): failed to open stream: No such file or directory in /home/xxxxxxxxxx/wp-content/plugins/awesome-support-faq/includes/functions-titan-framework.php on line 25
[19-Jan-2022 17:55:13 UTC] PHP Fatal error:  require_once(): Failed opening required '/home/xxxxxxxxxx/wp-content/plugins/awesome-support/vendor/gambitph/titan-framework/titan-framework.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/xxxxxxxxxx/wp-content/plugins/awesome-support-faq/includes/functions-titan-framework.php on line 25

    Thanks

    Hi @drosendo

    What is your current version?
    Could you try to temporarily install version 6.0.10? Here is the link where you can get the file:

    https://www.ads-software.com/plugins/awesome-support/advanced/

    then update it again?
    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘FATAL ERROR after upgrading to 6.0.11’ is closed to new replies.