• Resolved cdhelin

    (@cdhelin)


    Hi,
    After submitting my form either with Stripe or Paypal, there is always this message :
    Fatal error: Allowed memory size of 671088640 bytes exhausted (tried to allocate 262144 bytes) in /home/clients/95f9b1b0873e3447770a639aea3194fc/web/wp-content/plugins/forminator/library/model/class-form-field-model.php on line 111

    Fatal error: Allowed memory size of 671088640 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0

    I deactivate all plugins (except Elementor and Elementor Pro I need). Same issue occurs.

    What can I do?

    regards

    • This topic was modified 4 years, 4 months ago by cdhelin.
    • This topic was modified 4 years, 4 months ago by cdhelin.

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @cdhelin

    Sorry to hear you are having this issue.

    Could you please try to increase your PHP, WordPress Memory and max_execution_time?

    You can follow the guide here:
    https://premium.wpmudev.org/blog/increase-memory-limit/

    Once done, check if the issue is gone.

    Let us know the result you got,
    Best Regards
    Patrick Freitas

    Thread Starter cdhelin

    (@cdhelin)

    Thank you for your reply Patrick.

    PHP version is 7.4.12
    WP Memory is increased to 800 MB
    max-execution_time is increased to 120s

    I still have the same message ??

    Fatal error: Allowed memory size of 838860800 bytes exhausted (tried to allocate 262144 bytes) in /home/clients/95f9b1b0873e3447770a639aea3194fc/web/wp-content/plugins/forminator/library/model/class-form-field-model.php on line 111

    Fatal error: Allowed memory size of 838860800 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0

    • This reply was modified 4 years, 4 months ago by cdhelin.
    Thread Starter cdhelin

    (@cdhelin)

    Hi again,
    I made some changes and now I can test my contact form with success, except…

    After the submission, my webpage stays blank!
    Where is my mistake?

    Regards

    Hi @cdhelin,

    It seems that your site has quite a few console errors and this might be affecting the page after the submission.

    Can you first try re-installing Forminator because there’s 404 console error regarding the /wp-content/plugins/forminator/assets/forminator-ui/js/forminator-form.min.js file which suggests that the file is missing and re-installation should help with that.

    There are also errors regarding the Cookie Notice plugin so could you try disabling that plugin to see if the issue is gone after that?

    There’s another error for main jquery.js file:
    Uncaught RangeError: Maximum call stack size exceeded

    This might be related to Cookie Notice plugin but there might be something else causing it as well, so could you try doing a full conflict test on a staging site, which includes disabling Elementor and Elementor Pro and switching to default WP theme.
    If the console errors are gone after that give the form another try and see if it works now when console errors are resolved.

    Cheers,
    Predrag

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @cdhelin ,

    We haven’t heard from you for over a week now, so it seems that you were able to solve this issue.

    If not, don’t hesitate and re-open this ticket.

    kind regards,
    Kasia

Viewing 5 replies - 1 through 5 (of 5 total)
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