• Resolved Kazekaii

    (@kazekaii)


    Hello.

    First of all, sorry for my bad English.

    I bought a theme that needs this Kirki, and activate it gives me this error.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 128 bytes) in wp-includes/wp-db.php on line 1776

    Doing tests, I concluded that due to the large number of tags that are in my page, to activate the plugin runs out of memory, without runtime. I tested locally to delete all tags and works well.

    Is there any chance of solving the problem without having to delete the tags on my site?

    Thank you very much. Great job.

    https://www.ads-software.com/plugins/kirki/

Viewing 9 replies - 1 through 9 (of 9 total)
  • This is a site/hosting issue – not a plugin specific one. Try increasing the memory available to PHP.

    Thread Starter Kazekaii

    (@kazekaii)

    But only happens when active this plugin in particular, only with this plugin.

    Nevertheless, it is a server PHP memory issue and needs to be resolved by increasing PHP memory.

    Thread Starter Kazekaii

    (@kazekaii)

    Thanks for your answer.

    I am aware that it is a memory problem, but I am surprised that the web is going well, and if I activate this plugin, fails, presumably by a problem with the tags. And so I wanted to know if the plugin makes any SQL query or something like that with tags, to break the web.

    If I increase memory_limit and set_time_limit (0), the web takes longer than 1 minute to load any page.
    I think not due only to the server, perhaps the plugin may be doing something wrong.

    Hey there!

    Kirki is just a toolkit, allowing plugin & theme developers to take advantage of some advanced customizer features.
    It’s nothing more than a library.
    How plugin & theme authors use that library is out of our control… Misuse of the library CAN cause PHP memory issues, as is true with any PHP or JS library.

    Did you report the issue to your theme author?
    Which theme are you using?

    Thread Starter Kazekaii

    (@kazekaii)

    Thanks for your answer, Aristeides.

    The theme is Malleore: https://themeforest.net/item/malleore-clean-and-bold-wordpress-blogging-theme/16043100

    Apparently, the problem is then that the theme misuses of Kirki in my case, where I have a lot of tags, right?
    Then I will send a ticket to the team.

    I didn’t say that it’s your theme’s fault, I only said that it’s a possibility.

    I don’t know if it’s your theme’s fault because I haven’t seen its code.

    Hello,

    I too am getting Internal Server Error while activating this toolkit. Installation works fine. I also increased the PHP memory to 128M. Somehow, nothing is working for me. Please help.

    Regards,
    Neeraj

    Internal server errors can be caused by a number of things.
    Did you try switching to a different theme? Are you using a child theme? Did you try disabling plugins? Do you have WP_DEBUG enabled in your wp-config.php file?

Viewing 9 replies - 1 through 9 (of 9 total)
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