Fatal Error and Can’t Delete Plugin

  • Resolved SolMage

    (@solmage)


    4 years, 1 month ago

    Hello: Your plugin has crashed my site. I couldn’t get into my dashboard without assistance from my hosting provider. When I tried to delete the plugin, it refused to delete. The error message(s) are below. Please help. I’ve been using your plugin for years, and I changed nothing on my site when the plugin suddenly started malfunctioning. I would like to use your plugin again, but it appears to be corrupted. I am open to suggestions. Note: I am not a web developer, and I do not understand code. Thank you.

    Messages resulting from the crash:

    Warning: require_once(/var/www/wp-content/plugins/wp-optimize/cache/class-wpo-detect-cache-plugins.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/wp-optimize/minify/class-wp-optimize-minify-incompatible-plugins.php on line 4

    Fatal error: require_once(): Failed opening required ‘/var/www/wp-content/plugins/wp-optimize/cache/class-wpo-detect-cache-plugins.php’ (include_path=’.:/opt/remi/php72/root/usr/share/pear:/opt/remi/php72/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/wp-content/plugins/wp-optimize/minify/class-wp-optimize-minify-incompatible-plugins.php on line 4

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  • @solmage

    Can you please try to upload the plugins files via FTP/SFTP and check if it helps to fix the issue?

    To do this:
    1. Unzip the WP-Optimize ZIP on your local machine, using a zip utility such as 7-zip.
    2. Access your WordPress installation via FTP or your host’s filemanager.
    3. Navigate to wp-content/plugins. Upload the WP-Optimize folder here.
    4. Go to the Plugins page on your WordPress dashboard. You should see WP-Optimize in the list of plugins.

    Thanks,
    Harshad

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