• Resolved septimo

    (@septimo)


    Excuse me, I would like to use your plugin but it gives the following error;

    Fatal error: Call to a member function get_template_part () on null in /home/nncpbvmt/public_html/wp-content/plugins/wp-user-manager/includes/wpum-shortcodes/shortcodes.php on line 38

    What should I do and how can I use your plugin?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    Hi @septimo,

    The issue has been reported by 3 other users already. On one of the sites the issue was caused by another plugin installed that was doing weird things with shortcodes. The other 2 users that reported the same issue did not answer back when I requested admin access to their site to understand what was going on.

    If you could send an email to support[at]wpusermanager.com with a temp admin/ftp account I’ll be able to debug the issue directly on your website since I’m not able to replicate the issue on my end.

    Please let me know ??

    I got the same issues, i tried using the old version of the plugin but doesn’t fix it.

    I was able to make it work by uninstalling the Yoast plugin then installed the WPUM then reactivate yoast.

    I think it has a conflict with Yoast SEO Plugin. So far, everything is working.

    Hope this helps.

    Regards,
    Oliver

    Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    Hi @oliversaguibo,

    That’s the exact same issue we’ve encountered with another user of the plugin, he was using the premium version of Yoast, which received an update shortly after we had found the issue. I’m not sure if the issue persists within the free version of Yoast. I’ll try get in touch with them to see what’s happening.

    Are you using the free or premium version of Yoast?

    Not sure if this is the same problem but I get

    Fatal error: Uncaught Error: Call to a member function get_ID() on null in C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php:153 Stack trace: #0 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php(104): WPUM_Form_Profile->get_account_fields() #1 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php(258): WPUM_Form_Profile->init_fields() #2 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\abstracts\abstract-wpum-form.php(121): WPUM_Form_Profile->show_form(Array) #3 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-forms.php(95): WPUM_Form->output(Array) #4 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\actions.php(221): WPUM_Forms->get_form(‘profile’) #5 C:\xampp\htdocs\crankies\wp-includes\class-wp-hook.php(286): wpum_display_account_page_content(”) #6 C:\xampp\htdocs\cranki in C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php on line 153

    on a completely new install of WP with no other plugins running.

    WP version 4.9.7 running HitMag Pro theme.

    Im only testing on localhost

    • This reply was modified 6 years, 4 months ago by jromaine.
    • This reply was modified 6 years, 4 months ago by jromaine.
    Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    @septimo @oliversaguibo

    The issue has been fixed in v2.0.4.

    Im still getting an error.

    Ive cleared the cache, uninstalled and reinstalled.

    Fatal error: Uncaught Error: Call to a member function get_ID() on null in C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php:160 Stack trace: #0 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php(104): WPUM_Form_Profile->get_account_fields() #1 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php(265): WPUM_Form_Profile->init_fields() #2 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\abstracts\abstract-wpum-form.php(121): WPUM_Form_Profile->show_form(Array) #3 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-forms.php(95): WPUM_Form->output(Array) #4 C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\actions.php(222): WPUM_Forms->get_form(‘profile’) #5 C:\xampp\htdocs\crankies\wp-includes\class-wp-hook.php(286): wpum_display_account_page_content(”) #6 C:\xampp\htdocs\cranki in C:\xampp\htdocs\crankies\wp-content\plugins\wp-user-manager\includes\wpum-forms\class-wpum-form-profile.php on line 160

    Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    @jromaine please send an email to support[at]wpusermanager.com with site url and temp admin account.

    I cant, as said above, Im working on localhost

Viewing 8 replies - 1 through 8 (of 8 total)
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