Fatal error call to undefined function format_size

  • Resolved lakenjr

    (@lakenjr)


    9 years, 5 months ago

    Lovely plugin – nice and simple to use. Thank you.

    Unfortunately I have encountered a problem with version 2.4 of the plugin.

    When I try to run “create new database backup” I just see a white screen (after a couple of seconds).

    Database information > Tables information shows the following error message.

    Fatal error: Call to undefined function format_size() in ………./public_html/jetlagandmayhem/wp-content/plugins/wp-database-backup/includes/admin/class-wpdb-admin.php on line 406

    ====================================
    PHP version 5.3.29 MySQL version 5.5.42-37.1
    Graphene theme
    I also have the plugin BackWpUp installed (I believe in multiple backups – also your plugin offers the fastest/easiest way to restore a saved database after a problem).

    website is https://www.jetlagandmayhem.com

    https://www.ads-software.com/plugins/wp-database-backup/

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    Thanks for your kind of words.

    We have resolved this issue in v.3.0.

    Please update plugin and let me know in case any issue.

    Thread Starter lakenjr

    (@lakenjr)

    I still have a problem and am unable to create backups with this plugin on one of my websites. “When I try to run “create new database backup” I just see a white screen (after a couple of seconds).”

    Database information > Tables information now shows the tables – so the fatal error problem has been resolved.

    Using wordpress 4.2.2 and Version 3.1 of WP Database Backup (I deleted old version and did a clean install)

    website https://www.jetlagandmayhem.com – backups do NOT WORK
    website https://www.papamayhem.com – backups DO WORK PROPERLY

    Thread Starter lakenjr

    (@lakenjr)

    I have emailed the details as requested

    Hi,

    We have resolved format_size issue in latest WP Database backup plugin.

    Please install latest plugin and let me know in case issue.

    Happy to help!

    Thread Starter lakenjr

    (@lakenjr)

    Thanks for help so far. Unfortunately, I still have “the white screen problem” and am unable to create backups with this plugin on one of my websites.

    When I try to run “create new database backup” I just see a white screen (after a couple of seconds).

    Using wordpress 4.2.3 and Version 3.2 of WP Database Backup (I deleted old version of the plugin and did a clean install)

    website https://www.jetlagandmayhem.com – backups do NOT WORK
    website https://www.papamayhem.com – backups DO WORK PROPERLY

    Thread Starter lakenjr

    (@lakenjr)

    Thanks for the interest you are taking in resolving this. Is there any way that you can display a progress indicator in place of the white screen?

    You are probably right to suspect database size as the problem.. However I did wait for 5 minutes before abandoning.
    My website https://www.papamayhem.com – (backups DO WORK PROPERLY)
    has a database size of 64mb

    My website https://www.jetlagandmayhem.com – (backups do NOT WORK)
    has a database size of 176mb (which I assume is not huge for an operational site).

    ———————————————————
    I have emailed the admin detail to Prashant. As a user of a shared hosting service, I dont think I am able to change htaccess OR php.ini execution limits.

    I dont want to ask the hosting service to increase execution time. That is not required for anything else that I do – whatever limit is “in force” protects me against runaway jobs – so I dont want to increase that.

    I did change wp-config.php as suggested – but that did not help.

    error_log does not contain anything for this time.

    Prashant Walke

    (@walkeprashant)

    Hope you are doing well.

    Let me know in case any issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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