• Resolved Hélio Cristóv?o

    (@heliocristovao)


    Need help please.
    Updated the nextgen plugin and now I can’t access my site, login, panel, doesn’t work.
    This message appears:

    Fatal error: Cannot redeclare class ExtensibleObject in /home/fotodesonho/fotodesonho.com/wp-content/themes/photocrati-theme/pope/lib/class.extensibleobject.php on line 904

    I was using an older version of photocrati theme…
    Any ideas?
    Thanks.

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @hélio Cristóv?o – You will most likely need to access your site via FTP to disable your plugins. Afterward, you should have access to your administration panels and at that time you should ensure you site is up-to-date including the Photocrati Theme.

    If you need assistance with the Photocrati theme please contact our team at: [email protected]

    Thanks!

    – Cais.

    Thread Starter Hélio Cristóv?o

    (@heliocristovao)

    Hi Cais,
    Thank you for your hint.
    It worked; it just so happens the thing that caused the problem was my recent update for the newest version of nextgen gallery.
    I’m running photocrati version 4.4 (yes… can you imagine…? ?? and they don’t seem to get along :/

    Anyways, I deactivated nextgen from the FTP, and now the site is on again. I’m not using nextgen, so, it’s cool…
    Thanks again.
    Hélio

    Plugin Contributor photocrati

    (@photocrati)

    @hélio Cristóv?o – Thanks for the update on your issue … and you really should consider updating to Photocrati Theme 4.8, we really added a lot of nice features and some really amazing new presets.

    – Cais.

    Thread Starter Hélio Cristóv?o

    (@heliocristovao)

    @cais , I’ll definitely be working on that, it’s time!
    Thanks for your support.
    Great service = happy customer
    ??
    Hélio

    Plugin Contributor photocrati

    (@photocrati)

    @hélio Cristóv?o – Thank you!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Fatal error: Cannot redeclare class ExtensibleObject’ is closed to new replies.