• Resolved DaysWorkDesign

    (@barbaraday)


    After updating to WordPress 4.9.8 I can’t access the WordPress Updates page. Instead there’s a white screen with the following:

    Fatal error: Class ‘WPSEO_Base_Menu’ not found in /var/www/html/wp-content/plugins/wordpress-seo/admin/menu/class-admin-menu.php on line 11

    Have uploaded a fresh copy of the plugin via FTP and still get the error, is there anything else I can do to get rid of the error and access the Updates page?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amboutwe

    (@amboutwe)

    This type of error typically means that the plugin file is either outdated or does not exist. Please rename the wordpress-seo folder and install a fresh copy of the plugin. The renamed folder can be deleted after the new copy is installed and active.

    If the error remains with a brand new copy, we suspect it’s a conflict with another plugin/theme.

    Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for plugin or theme conflicts.
    3. Check for?JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a?new GitHub issue?for our developers. Please report the issue to a third party developer as well.

    Plugin Support amboutwe

    (@amboutwe)

    This thread has been marked as resolved due to lack of activity.

    You’re always welcome to re-open this topic. Please read this post before open a new request.

    Thanks for understanding!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Fatal error: Class ‘WPSEO_Base_Menu’ not found’ is closed to new replies.