Fatal error displaying

  • A file directory that doesn’t exist is causing a fatal error on my website. The funniest thing is that the folder doesn’t exist at all. Below is the error code.

    Fatal error: Uncaught Error: Call to undefined function wpcf7_include_module_file() in /usr/www/users/firsttyqsc/wp-content/plugins/contact-form-7/modules/constant-contact/constant-contact.php:8 Stack trace: #0 /usr/www/users/firsttyqsc/wp-content/plugins/contact-form-7/load.php(72): include_once() #1 /usr/www/users/firsttyqsc/wp-content/plugins/contact-form-7/load.php(38): WPCF7::load_module(‘constant-contac…’) #2 /usr/www/users/firsttyqsc/wp-content/plugins/contact-form-7/load.php(105): WPCF7::load_modules() #3 /usr/www/users/firsttyqsc/wp-includes/class-wp-hook.php(305): wpcf7() #4 /usr/www/users/firsttyqsc/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #5 /usr/www/users/firsttyqsc/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #6 /usr/www/users/firsttyqsc/wp-settings.php(450): do_action(‘plugins_loaded’) #7 /usr/www/users/firsttyqsc/wp-config.php(92): require_once(‘/usr/www/users/…’) #8 /usr/www/users/firsttyqsc/wp-load.php(50): require_once(‘/usr/www/users/…’) #9 /usr/www/users/ in /usr/www/users/firsttyqsc/wp-content/plugins/contact-form-7/modules/constant-contact/constant-contact.php on line 8

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Kindly re-install the Contact Form 7 (CF7) plugin to see if it solves the problem.

    If the problem persists after reinstalling the Contact Form 7 plugin, kindly make a new post in CF7’s own support forum so the plugin’s developers and user community can help you out.

    https://www.ads-software.com/support/plugin/contact-form-7/

    Good luck!

    UPDATE: I just tested your site, and I now realize your dashboard is also broken.

    So use FTP or your host’s web-based file manager to access your website’s files and remove the CF7 plugin’s folder located at .../wp-content/plugins/contact-form-7

    This should allow you to log in and re-install the CF7 plugin.

    Hello @megafemgroup

    To get your site back up and running, rename the contact-form-7 plugin folder in wp-content/plugins/contact-form-7 to contact-form-7-2 for example… This will deactivate the plugin and hopefully restore your site back for troubleshooting later. This ‘fix’ is will not allow the plugin to work right away. I recommend reinstalling Contact Form 7 again to see if you can recover your templates. If you have the same problem again, delete the second install folder labeled ‘contact-form-7’ for tidiness. At this point, you will need to delete the backup folder from before, reinstall again, and re-setup your templates.

    There appears to be an issue with the Contact Contact integration for Contact Form 7.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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