Fatal error during activation of the plugin

  • Resolved tsnaik

    (@tsnaik)


    2 months, 2 weeks ago

    I have below error in the logs during activation of this plugin

    PHP Fatal error: Uncaught mysqli_sql_exception: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘IF’ at line 1 in wp-includes/class-wpdb.php:2345\nStack trace:\n#0 class-wpdb.php(2345): mysqli_query()\n#1 class-wpdb.php(2259): wpdb->_do_query()\n#2 class-wpdb.php(3142): wpdb->query()\n#3 includes/upgrade.php(2945): wpdb->get_results()\n#4 /plugins/post-smtp/Postman/PostmanEmailLogs.php(116): dbDelta()\n#5 plugins/post-smtp/Postman/PostmanInstaller.php(61): PostmanEmailLogs->install_table()\n#6 plugins/post-smtp/Postman/Postman.php(159): PostmanInstaller->activatePostman()\n#7 plugins/post-smtp/postman-smtp.php(203): Postman->__construct()\n#8 plugins/post-smtp/postman-smtp.php(194): post_setupPostman()\n#9 plugins/post-smtp/postman-smtp.php(123): post_smtp_start()\n#10 includes/plugin.php(2387): include_once(‘…’)\n#11 includes/plugin.php(673): plugin_sandbox_scrape()\n#12

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter tsnaik

    (@tsnaik)

    We use WordPress 6.7 with PHP version 8.3.6

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @tsnaik

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. It seems that your SQL version is either outdated or not supported.

    To assist you better, kindly share your WordPress Site Health Status page.

    I look forward to your response & an opportunity to assist you.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @tsnaik ,

    We hope this message finds you well.

    We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

    Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello?@tsnaik ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

    Thread Starter tsnaik

    (@tsnaik)

    Hi,

    We are using latest mysql version 8.0.40. Also WordPress site health status does not show any issues.

    Regards,

    Tushar

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.