Fatal Error during update

  • Resolved zyh255

    (@zyh255)


    2 weeks, 1 day ago

    Just updated the plugin to 3.4.11 and my site crashed. After disabling the plugin file on the backend, access to the site was restored.

    However, upon activating the plugin, I encountered the following:

    Plugin could not be activated because it triggered a?fatal error.

    Warning: require_once(/home/igloizjs/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/vendor/autoload.php): Failed to open stream: No such file or directory in /home/igloizjs/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/masterstudy-lms-learning-management-system.php on line 23

    Fatal error: Uncaught Error: Failed opening required ‘/home/igloizjs/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/vendor/autoload.php’ (include_path=’.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/igloizjs/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/masterstudy-lms-learning-management-system.php:23 Stack trace: #0 /home/igloizjs/public_html/wp-admin/includes/plugin.php(2387): include_once() #1 /home/igloizjs/public_html/wp-admin/plugins.php(194): plugin_sandbox_scrape() #2 {main} thrown in?/home/igloizjs/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/masterstudy-lms-learning-management-system.php?on line?23

    How do I resolve this and regain access to all the data I have on MasterStudy’s LMS?

Viewing 1 replies (of 1 total)
  • Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello,

    Thank you for reaching out,

    Both the LMS free and LMS Pro plugins should be on latest version. Please check the following doc to update plugins properly [manual].

    If the issue still there, try to re-upload the LMS Pro plugin once again by downloading the latest version of the plugin from your personal account. For details, please reach out fro our support site directly, since the LMS Pro plugin [support] discussions are not allowed here due to the wp.org policy rules

    Best regards

Viewing 1 replies (of 1 total)
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