Fatal Error exist when install plugin WP total cache

  • I am a newbie in using wordpress.
    I have just installed the WP Total cache but cant activate it.

    When i activate it, the system said

    Fatal error: Cannot redeclare class W3_ConfigWriter in /home/peteripa/starwargift.com/wp-content/plugins/w3-total-cache/w3-total-cache-api.php on line 575

    Please help and if possible showing how to solve it step by step.

    Thank You!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @peterip –
    Welcome to WordPress. ??

    Here are the steps to help track down the problem:
    1. Deactivate all of your plugins
    2. Activate a default theme like TwentySeventeen
    3. Activate W3 Total Cache
    4. If you don’t get the error, activate each of your other plugins one by one until you see that same error. Then you’ll know there is a conflict between that plugin and W3 Total Cache.
    5. If you’re able to reactivate all plugins along with W3 Total Cache on a default theme, then reactivate your theme. If the fatal error comes back when you activate your theme, that’s where the issue probably lies. So you’ll probably need to post in that theme’s support forums on www.ads-software.com.

    Hope that helps and let me know if you have any questions.

Viewing 1 replies (of 1 total)
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