Fatal Error: genesis_get_options() – IT'S JETPACK'S FAULT!

  • Fatal error: Call to undefined function genesis_get_option() in /xxxx/plugins/genesis-custom-headers/inc/gch-frontend-views.php on line 13

    Wow, this caused me some headaches let me tell you! A client of mine at https://43folderstech.net kept getting this error, but ONLY when accessing their site from a mobile device. Not from desktop, regardless of browser.

    Weird, huh?! I messed around for a while, even went in and hard coded an include to the genesis options.php file, but no dice. I kept thinking to myself “It’s as if GCH doesn’t recognize genesis as the active theme on mobile or something?”

    Which of course is when it hit me – JetPack!! That’s right, my client went in and “fixed” things without telling me, activating jetpack’s ‘mobile theme’ option!!! Guess, what? That’s NOT a genesis theme no more, so GCH goes into fits on it.

    Anyways, thought I’d share after figuring that out … LOVE your plugin, working up to throwing some of my own on the fire ((not worthy)). Hope this helps someone!

    https://www.ads-software.com/plugins/genesis-custom-headers/

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  • Plugin Author Nick Diego

    (@ndiego)

    Hi mkastler,

    Thanks for pointing this out. There are checks in the plugin that deactivate GCH if a Genesis theme is no longer active. This doesn’t work with the Jetpack issue, because the theme is still active, JetPack just overrides it on mobile devices. I have yet to come up with a solution for this, but will keep digging…that mobile option in JetPack is the worst ??

    Nick

Viewing 1 replies (of 1 total)
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