• [email protected]

    (@toptennisamericagmailcom)


    Hello everybody, I really need your help. I can’t have access to my webpage neither to my wp admin. This is the error that I am getting when trying to access my site: /home/content/34/9750634/html/wp-settings.php on line 73.
    This morning I downloaded a plugin for cookies that seems to have bad content, I got an email from my hostserver saying they found a phishing images and that i had to remove it in order to not suspend my site. I went to FileZilla and removed the file with the images that downloaded with the plugin, and it seems that I deleted an important file since I cant access my site. I don’t know where is that Fatal error located, I can’t find it in my FileZilla. How can I retreive my site again? or where do I download again the wordpress version 3.4.2. Please, somebody help me, my site is https://www.toptennis.co
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Using FTP delete the entire plugin folder (the folder added to wp-content/plugins by this plugin). Alternately, ask your host to restore your site files to just before you uploaded this plugin – And, never ever use plugins unless listed here and are also popular, have very many downloads, are current, and are from well established plugin authors.

    Thread Starter [email protected]

    (@toptennisamericagmailcom)

    Hello Seacoast,
    I just added the missing file to my FTP, and it is working fine now.
    The plugin that I downloaded is Cookie Compliance, I think that is the one that caused the problem with the phishing images, so I will not download this plugin again. Is Cookie Law Info plugin safe to download?
    Thank you very much for taking your time to advise.

    Please re-read my comments and follow your hosts advise and remove fully this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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