Fatal error if I activate Woo

Hi, it semmes to be compatibility problem with some Divi plugin, thank you anyway.

Hi, unfortunately, the problem appeared again, but seems to be random, I cannot identfy the reason. Please be so kind and help to solve it. Unortunately I had to activate maintenance mode, but I hope, you can suggest solution, based on the error log. Thank you very much.

Hi,

This type of error is usually related to conflicts between plugins, themes, or outdated code. Here are some steps you can take to troubleshoot and resolve this issue:

1. Check WooCommerce Version Compatibility: Make sure your WordPress installation, WooCommerce plugin, and any related plugins are up-to-date and compatible with each other. Outdated plugins or themes can often cause compatibility issues.
2. Deactivate Other Plugins: Sometimes, conflicts can arise between different plugins. Deactivate all other plugins except WooCommerce and see if the issue persists. If the error disappears, gradually activate each plugin one by one to identify which one is causing the conflict.
3. Switch to a Default Theme: Your current theme might be causing the conflict. Temporarily switch to a default WordPress theme like Twenty Twenty-One and see if the issue still occurs. If it doesn’t, your theme might need an update or there might be a compatibility issue with WooCommerce.
4. Check PHP Version: Ensure that your server is running a compatible PHP version. WooCommerce and its associated plugins might require a specific PHP version to function properly.
5. Clear Caches: If you are using any caching plugins or server-side caching, clear the cache and try again. Caches can sometimes interfere with the proper functioning of plugins.
6. Check Error Logs: Check your server’s error logs for more detailed information about the error. This could provide you with additional clues about what’s causing the problem.
7. Reinstall WooCommerce: If none of the above steps work, you might need to reinstall WooCommerce. Before doing this, make sure to have a backup of your website, including the database and files.

Hi @webreneszansz ,

Thanks for reaching out!

Should the issue persist after trying the suggestions above, please can you share the following so that we can have a better understanding of your sites current environment:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
• Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

Once you have this, please share the results on your response here.

Cheers!

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!