fatal error implicates/blames jetpack polldaddy!

  • Resolved Ian Anderson

    (@ianmanderson)


    11 years, 3 months ago

    Hi guys,
    Site been down couple of days returning a 500 server error. Hostpapps said their server was ‘down’, then said that there was an improper “etc/php.ini” file that they removed. Site was up for a while but now returns this message (at https://handycrowd.com)….

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/whye3551/public_html/handycrowd.com/wp-content/plugins/jetpack/modules/shortcodes/polldaddy.php on line 151

    Any ideas? I haven’t even been working on the sites so this problem seems to have started all by itself. Scary.
    Gratitude to anyone who can help!
    Cheers
    Ian

    https://www.ads-software.com/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    That’s a common WordPress issue. You can find out how to deal with such memory issues here:
    https://codex.www.ads-software.com/Common_WordPress_Errors#Allowed_memory_size_exhausted

    Thread Starter Ian Anderson

    (@ianmanderson)

    Thanks Jeremy,
    I’ll take a look but what’s puzzling me is how this happens. I haven’t touched the site in days and yet all of a sudden all these pretty terminal problems!

    Difficult to get accurate info. Was the server down as hostpappa said or is something else going on entirely I wonder?

    All great when it works, but difficult to understand when it goes wrong for us semi tech literate!

    Thanks for taking the time Jeremy, appreciate it.
    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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