Fatal error in class-wc-shipping-legacy-free-shipping.php

Hi @kenrichman .

Thanks for reaching out!

I understand you are experiencing an error related to the legacy free shipping method in your WooCommerce installation. Specifically, get_shipping_countries() is called on an object that is either non-existent or isn’t configured properly.

Please clarify where and when exactly this error shows up and how exactly it affects your shipping at this time.

To better assist, could you please tell me a bit more about your specific shipping configuration? Also, a screenshot of WooCommerce →?Settings → Shipping →?Shipping zones may be helpful.

Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Finally, please also include your status report found under WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

Cheers!

This error caused the site to crash when logging in to the admin dashboard. In order to login as admin I had to rename the WooCommerce plugin from the server. Then in order to access the shipping zone settings I had to hack the WooCommerce files that were causing the crash because re-activating WooCommerce caused the site to crash again.

There are no shipping zones configured – only free shipping (legacy) and international shipping (legacy).

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Site address (URL): https://thewatchsalon.com
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Hello @kenrichman,

Checking the error logs, it seems like this public function is not called properly.

Also, the mentioned file is for backward compatibility for a feature deprecated since 2016.

I wasn’t able to reproduce the issue since my version of WooCommerce doesn’t have this legacy method but I assume this will be fixed by simply creating shipping zones and or removing any plugin that still uses that deprecated feature.

I suggest you try reinstalling WooCommerce to restore any corrupted files as well as creating new shipping zones.

But before you proceed with any of the steps mentioned above, please make sure to create a backup in case things go wrong.

If you still get the error after doing the above please let us know!

Hi,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Kind regards.