• Resolved sudipta mandal

    (@vouchers4free)


    Dear Team

    I am not able to edit coupon after Yoast update to 19.9 . While trouble shooting with health check & troubleshooting and default theme twenty twenty one I have found that Yoast SEO plugin is the culprit. While trouble shoot I have disabled all plugins and activated only Yoast SEO. I am using WordPress 6.03 and Clipper theme 2.0.8

    Hence request Yoast team to look into this matter on top priority.

    Your early action in this regard shall be highly appreciated.

    yours
    Vouchers4free

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter sudipta mandal

    (@vouchers4free)

    Dear Yoast Team

    Awaiting reply for early resolution of the issues in 19.9 version.

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @vouchers4free

    I’m sorry that you’re experiencing problems with our plugin. I assume ‘coupon’ is a custom post type. Can you share how we can reproduce the issue on our end?

    Thread Starter sudipta mandal

    (@vouchers4free)

    Hi

    We are adding coupons given by the advertisers through affiliate marketing. We are using Clipper theme 2.0.8 for the same. We were doing SEO of these coupons (Post type as coupon) but after 19.9 Yoast release we couldn’t do this due to critical error while editing for doing SEO.
    You can check my site through Anydesk or any other option available with you just let me know.
    pl. refer the screen shot critical-error-edit-coupon

    thanks

    Voucher4sfree

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @vouchers4free

    Thanks for the calrification. Unfortunately, we can’t provide remote support except you want email support when you have a premium subscription.

    That aside, to troubleshoot the issue further, could you please check the following steps?

    1. Can you confirm your server has all the right requirements? This guide explains more: https://yoast.com/help/plugin-requirements/

    2. Can you confirm that all the Yoast & non-Yoast plugins and themes are updated to the latest version? In most cases, these steps resolve this issue, but if the issue remains:

    3. Can you send us additional information by sending us any PHP errors related to Yoast SEO in your email or in the server error logs? You can find the errors yourself by enabling WP_DEBUG in your wp-config.php file. Once you have enabled it, reproduce the error, and then send us any Yoast SEO errors in the debug.log file. You can find more details in this article: How to Use WP_DEBUG. You can also check with your web host to see if there’s a related error in your PHP error logs.

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

    Thread Starter sudipta mandal

    (@vouchers4free)

    Hi Yoast Team

    This issue got resolved after to-day’s release 19.10.

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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