• Resolved giuseppe65

    (@anguria65)


    Hi,
    With the latest theme update the search doesn’t work properly.
    If the search does not generate results, a fatal error is returned.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author creativethemeshq

    (@creativethemeshq)

    Hi @anguria65,

    I can’t see any errors on your website and also on our setups.
    How did you reproduced this?

    Could you please record a quick video and show it to us?

    Also, where do you see exactly the error?

    Cheers!

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    The video is at the link https://we.tl/t-gYNsk5aqvs.
    The error is returned on the frontend.
    I have other sites with your theme not updated to the latest version and the error is not returned.

    Thanks

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hi @anguria65,

    Please tell me, are you using a translation plugin to translate theme strings?
    If so what plugin are you using?

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    Yes, I use Loco Translate and have not had any problems until yesterday.
    I also use it on other sites and with the old version of the theme I don’t detect any anomalies.
    Disabling the plugin does not fix the problem.

    Thanks

    • This reply was modified 1 year, 11 months ago by giuseppe65.
    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @anguria65,

    Just to test if my theory is right, could you please deactivate the Loco Translate plugin and see if the error is still there?

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    As I wrote previously by disabling the plugin the problem is not detected.

    Thanks

    Theme Author creativethemeshq

    (@creativethemeshq)

    Actually this seems like an issue that comes from one of your translation strings.

    Did you somehow translated the text “%sSorry, but nothing matched your search terms. Please try again with some different keywords.%s” without adding the %s symbol at the beginning and at the end of the sentence?

    Thread Starter giuseppe65

    (@anguria65)

    Hi,
    I’m sorry, I translated the sentence by adding %S at the end instead of %s ??
    Thanks.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @anguria65,
    No worries at all, glad everything works fine now ??

    Have a nice weekend!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Fatal error in search’ is closed to new replies.