Fatal error in Tradetracker

Hi pucelo2000,

I can’t confirm that. Looks fine on my server. What is the exact error message?

Cheers,
Jonas

Hi,

This is the error message. I have edited it to erase identification data.

Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘https://ws.tradetracker.com/soap/affiliate?wsdl’ : failed to load external entity “https://ws.tradetracker.com/soap/affiliate?wsdl” in /home4/xxxxxx/public_html/xxxxxx.com/wp-content/plugins/affiliate-power/apis/tradetracker.php:9 Stack trace: #0 /home4/xxxxx/public_html/xxxxxx.com/wp-content/plugins/affiliate-power/apis/tradetracker.php(9): SoapClient->SoapClient(‘https://ws.trade…’, Array) #1 /home4/xxxxxxx/public_html/xxxxxxxx.com/wp-content/plugins/affiliate-power/affiliate-power-settings.php(786): Affiliate_Power_Api_Tradetracker::checkLogin(‘######’, ‘xxxxxxxxxxxx…’, ‘######’) #2 /home4/xxxxxxx/public_html/xxxxxxxx.com/wp-includes/class-wp-hook.php(300): Affiliate_Power_Settings::optionsValidate(Array) #3 /home4/xxxxxxxx/public_html/xxxxxxxx.com/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #4 /home4/xxxxxxxx/public_html/xxxxxxxx.com/wp-includes/formatting.php(4293): apply_f in /home4/xxxxxxxx/public_html/xxxxxxxx.com/wp-content/plugins/affiliate-power/apis/tradetracker.php on line 9

@jonasbreuer, I had NO error, too. ??

• This reply was modified 7 years, 5 months ago by JensGoro.

Does the error still occur? It might have been a temporary downtime on Tradetrackers side. Otherwise, your server might be blocking the download of external resources for security reasons.

Hi, Jonas. It is still happening. Nevertheless the connection with Zanox and Webgains is perfectly OK.

What PHP version and what server OS (Linux, Windows) are you running on?

Hi Jonas,

PHP 7.0.18 and Linux

Thanks.

Okay, nothing unusual there, my test server has the same settings. Maybe try changing https://ws.tradetracker.com/soap/affiliate?wsdl into https://ws.tradetracker.com/soap/affiliate?wsdl (with https). Tradetracker is offering both versions and your error seems to occur in connection with https sometimes.

No way. Same error ??

Okay, I’m out of general ideas. It seems to be a problem specific to your server. I can offer to solve it directly on your server, but this is outside of the scope of the free support I’m offering via this forum. If you are willing to pay to get that fixed, have a look at my premium support offer: https://www.affiliatepowerplugin.com/plugin-customization-premium-support/ I’m confident that I can find and solve the problem within one hour and I can offer you your money back, if this specific problem (tradetracker sales are not imported) can’t be solved within this hour.

Thank you for your help so far.