• Resolved Mark Howells-Mead

    (@markhowellsmead)


    [29-Aug-2024 17:00:18 UTC] PHP Fatal error:  Cannot redeclare SafeSvg\minimum_php_requirement() (previously declared in /*WEBROOT*/wp-content/plugins/safe-svg/safe-svg.php:39) in /*WEBROOT*/wp-content/plugins/safe-svg_old/safe-svg.php on line 38
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Jeffrey Paul

    (@jeffpaul)

    @markhowellsmead can you confirm the PHP version you’re using? That’ll help us quickly narrow down the issue and fix… thanks!

    Plugin Support Darin Kotter

    (@dkotter)

    @markhowellsmead In looking at the error message provided, seems the plugin is installed twice. I’m seeing both safe-svg and safe-svg_old as mentioned directories. Curious if in testing the upgrade you kept the old plugin around and active? If so, that would cause the error you’re seeing and is expected. I’d suggest removing the old plugin or at least deactivating it to avoid this problem

    Thread Starter Mark Howells-Mead

    (@markhowellsmead)

    Apologies, the plugin generated a fatal error earlier during an update and the hosting company “resolved” this by duplicating the folder. That meant that when I came to activate it, WP CLI tried to activate both. I’ve removed both and re-installed afresh, and all’s well. Thanks anyway!

    Plugin Support Darin Kotter

    (@dkotter)

    plugin generated a fatal error earlier during an update

    Curious if you remember what version you were on prior to the update? Were you going from 2.2.5 to 2.2.6 or were you on an older version? Would be great to try and reproduce on our end to see if there’s an issue there we should fix.

    Thread Starter Mark Howells-Mead

    (@markhowellsmead)

    The plugin updated fine on all of our other sites, it was probably a connection problem when running the update from a third-party site management tool.

Viewing 5 replies - 1 through 5 (of 5 total)
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