Fatal error in woocommerce settings

  • Hi,

    I am using your latest version of plugin 1.0.10 and woocommerce 3.8.1 but when I go to woocommerce >> settings, I encoutnered the following error:

    
Fatal error: Cannot declare class WC_Settings_General, because the name is already in use in wp-content/plugins/woocommerce/includes/admin/settings/class-wc-settings-general.php on line 0

    The setting page can load properly after I deactivate your plugin, can you advise how can I fix this issue?

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter WebBuddy

    (@websprout)

    Hi,
    I am already using the latest version 1.0.10 as stated on your plugin page here – https://www.ads-software.com/plugins/hide-price-until-login/

    Please see my plugin version here – https://prnt.sc/qkb497

    You mentioned there is a latest version, may I know where can I get it?

    Plugin Author cedcommerce

    (@cedcommerce)

    Hello,

    The updated version is already here.

    We request you to please contact us over our support, so that we can check it for you.

    Thanks & Regards,

    Thread Starter WebBuddy

    (@websprout)

    Hi,

    I am confused.. I have contacted your support but they want to charge me for the fix..

    Please view the support reply here – https://prnt.sc/ql5h24

    Plugin Author cedcommerce

    (@cedcommerce)

    Hello KC,

    The issue is due to some conflict with the other plugins you are using.

    And code related support means, the compatibility related point it means, i.e make it compatible with you already using plugins if some issue occurs.

    Team is checking the best possibility to resolve the issue.

    Thanks & Regards,

    Thread Starter WebBuddy

    (@websprout)

    Thank you for your reply. May I know which plugin is it?

    I will deactivate it, thank you!

    Hello!

    The bug still exists in WooCommerce 3.9.3 but may also be in version 4.0.1. I tested it. The conflict it is only up here.

    • This reply was modified 4 years, 10 months ago by zvaranka. Reason: completion

    We have the same problem with the latest versions of wordpress and woocommerce. Even with only your plugin and woocommerce activated and using the twenty twenty theme.

    Plugin Author cedcommerce

    (@cedcommerce)

    Hello,

    Thank you for reaching us.

    We are checking and release the new compatible version of plugin with new Woo and WP at earliest.

    Thanks & Regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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