Fatal Error in wpforms-lite/includes/providers/class-constant-contact.php

  • Resolved riser

    (@riser)


    6 months, 3 weeks ago

    Hi,
    I’m getting a fatal error when using a newsletter optin with constant contact integration in a wpform.

    Here’s the errror:
    PHP Fatal error: Uncaught Error: Call to a member function get_error_message() on array in mysite/wp-content/plugins/wpforms-lite/includes/providers/class-constant-contact.php:138

    Wpforms is connected to constant contact. Everything was running fine for years until it started throwing this fatal error a few hours ago allthough I haven’t changed anything.

    Info: We’re using WPFORMS lite.

    Any help would be greatly appreciated.

    Thanks
    Rich

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @riser,

    Thank you for reporting the issue!

    I was able to reproduce the fatal error when integrating a form with Constant Contact.

    We’re currently investigating the problem, and I will update you as soon as we have more details.

    Thanks!

    I’m having this same issue. It was working fine until Aug. 19 or 20, 2024. Looking forward to a quick fix!

    Thread Starter riser

    (@riser)

    @rsouzaam , thanks for your response.

    I’ll try to remain patient and hope you find a solution soon! ??

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @riser and @wjlevay,

    We’ve identified that the issue is related to the integration with the new Constant Contact API v3, and we’re actively working on a solution.

    I’ll keep you updated as soon as we have a fix.

    Thanks!

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @riser snd @wjlevay,

    We have just released version 1.9.0.4 of WPForms Lite and it contains a fix for this issue. Would you mind updating to this version and letting me know if this helps to resolve the errors?

    Please keep me posted. ??

    Thread Starter riser

    (@riser)

    Hey @kmacharia

    thanks, I’ve updated the plugin and it doesn’t throw anymore errors although it looks like the subscribing email addresses don’t appear in constant contact backend.

    Any idea, am I missing something?

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @riser,

    I’m sorry to hear that it seems your form data isn’t being sent to Constant Contact.

    I tried to reproduce the issue using WPForms Lite version 1.9.0.4, and I was unable to replicate it. The form data was successfully sent to Constant Contact.

    For your reference, I created this screencast.

    Please take a moment to review your integration between WPForms and Constant Contact by following our guide here.

    If the issue continues for you, please share the details from?WPForms > Tools > System Info?(screenshot). This information might help us to reproduce the issue and better understand what is causing the issue you’re experiencing.

    Thanks!

    Thread Starter riser

    (@riser)

    Hey @rsouzaam

    I just deleted the connection in the form and added a new Newsletter Optin connection and now it works!

    Thanks for you help! ??

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @riser,?

    I’m glad to hear you got that sorted, and thank you for taking the time to let us know.

    If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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