• Resolved kveldssanger

    (@kveldssanger)


    Hello,
    I have installed the Eventbrite API and have attempted to install the Keyring but I get this error every time I install it:

    Fatal error: Cannot redeclare class OAuthException in /webroot/f/h/fhbys001/artisanalstructures.com/www/wp-content/plugins/keyring/includes/oauth-php/OAuth.php on line 8

    I am running 4.2.2 wordpress, any advice?

    Thanks so much!
    Chelsea

    https://www.ads-software.com/plugins/eventbrite-api/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi Chelsea — it sounds like one of 2 things is happening:

    1. You might have the PHP/Pecl extension installed on your server, which clashes with the library used in Keyring to handle OAuth. If your host provides an option to switch to a different (and more recent) version of PHP, then that might solve the problem.

    2. The other alternative is that you might be using some other plugin which also relies on the same OAuth library (it’s a popular one). If that’s the case, you’ll be able to figure it out by disabling all of your plugins, then progressively re-enabling them until you hit the error.

    Beau

    I am also having this problem. I have PHP 5.5.24 (linux) and I tried disabling all my other plugins and am still getting the error. Help?

    Just for reference, I tried it with other themes as well so it’s not in my theme.

    Hey guys, so my host says :

    We do have the oauth extension enabled, see:

    https://pantheon.io/docs/articles/sites/all-about-application-containers/

    As this is a system-wide configuration we can’t disable the extension for specific sites.

    What can I do?

    As I mentioned in the other thread you posted in, unfortunately, for now at least, there isn’t anything you can do about the extension conflict if your host isn’t able to remove it, or if they don’t offer an alternative PHP version where it’s not installed (sometimes they do this).

Viewing 5 replies - 1 through 5 (of 5 total)
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