• Resolved renita01

    (@renita01)


    I posted this earlier but realized that the entry was marked resolved so I am not sure they are reviewed anymore or not. Sorry for the duplicate post.

    I have the most recent version of both the calendar and the calendar pro on my website (both manually updated). I also have everything else up to date within wordpress. I have cleared all caches and reloaded several times. I have an SSL and use www on my website. They are forced using redirects which work but due to the error being displayed when you enter just gcccenter.com it does not redirect. The error is Fatal error: Uncaught Error: Class ‘Tribe__Events__Pro__Recurrence__Permalinks …. events-calendar-pro/src/Tribe/Main.php on line 163

    so the site loads fine with https://www.gcccenter.com or https://www.gccenter.com but not gcccenter.com or https://gccenter.com.

    Does anyone know how to fix this? we keep getting calls that the site is not working.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Barry

    (@barryhughes-1)

    We’re really sorry to hear you have experienced problems, @renita01.

    The first and most important step is to ensure that all of our plugins have been updated to the very latest versions on all of those sites.

    If you still need help after that (or if you have already performed this step), please reach out on our help desk: I’m afraid that we cannot support premium plugins such as Events Calendar PRO here on the www.ads-software.com forums (and that error relates to PRO).

Viewing 1 replies (of 1 total)
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