Fatal error memory

@crackingace – That appears to be a lot of memory you are trying to use … what are you seeing under Gallery > Overview for Server Settings?

Also, what were you trying to do when you get this error (the more specifics the better)?

Thanks!

– Cais.

Deactivating the plugin seems to have completely solved the memory problem, but obviously I want the plugin activated! I use it a lot.

The error appears whenever I try to open a page. If I refresh after the first attempt then the page loads, but usually the sidebar is missing and has the error there instead.

Server Settings:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 80.46 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 268435456
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Graphic Library

GD Version : bundled (2.1.0 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPEG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
JIS-mapped Japanese Font Support : No

PHP Memory Limit : 268435456

This seems to be key

@crackingace – Yes, that is the primary item to note but it should not really be needed to have a higher setting although your memory usage is fairly high for the most part.

Have you tried deactivating *all* plugins then reactivating NextGEN Gallery only to see what changes to your memory usage? It may just be a combination of plugins (we have greatly improved NextGEN Gallery resource usage but there may be another plugin that is counter-acting our latest improvements).

– Cais.

I was unable to deactivate Shareaholic or Wordfence Security.

But with the three plugins activated it looks like this:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 57.84 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 256
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Graphic Library

GD Version : bundled (2.1.0 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPEG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
JIS-mapped Japanese Font Support : No

The site seems to be working fine, but is a mess without several of the other plugins activated. After copying this I reactivated the plugins that I need.

I wonder if you know if any of the following plugins might cause compatibility issues?

Ad Inserter
All in One SEO Pack
Auto Twitter
Count Per Day
Easy Spoiler
Floating Social Media Links
Network Publisher *
NEXTGEN Download Gallery *
NextScripts: Social Networks Auto-Poster *
P3 (Plugin Performance Profiler)
Shareaholic | share buttons, analytics, related content
Smart Youtube PRO
SlideDeck for WordPress – Slider Widget
User Role Editor
View Random Post
Widget Visibility
Wordfence Security
WordPress Related Posts

I’ve put * next to ones that I think might be part of the problem. They are currently deactivated, but the error hasn’t completely disappeared.

After restoring those plugins it looks like this:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 77.99 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 268435456
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Graphic Library

GD Version : bundled (2.1.0 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPEG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
JIS-mapped Japanese Font Support : No

And the error is occurring sometimes.

I have had to deactivate NextGen Gallery again as the error is back in force.

@crackingace – I would suggest a baseline test of a default WordPress Twenty series theme and NextGEN Gallery *only* … then move forward from there.

The key to is start from the most basic setup possible … see this article for a more detailed list of steps to consider: https://codex.www.ads-software.com/Managing_Plugins#Troubleshooting

Thanks!

– Cais.

Well as I said, I deactivated all the plugins to start with. For some reason Shareaholic and Wordfence Security wouldn’t deactivate, but the site was running smoothly. I activated NextGEN first and the site still seemed fine.

I then deactivated NextGEN to see if it was another plugin causing problems. I reactivated them all one at a time and clicked about on site to see if there were any problems.

The problems only came back when I reactivated NextGEN or either of the Network publishers, so I have now left them deactivated. The network publishers made the site completely inaccessible, while NextGEN caused intermittent problems.

@crackingace – That you are unable to deactivate any particular plugin is a problem in and of itself that should be addressed first and foremost as far as I see it.

We would like to be able to help you troubleshoot any issue you may have with NextGEN Gallery specifically but it appears you are other underlying problems that should be addressed first (and quite possibly not related to NextGEN Gallery as all).

Thanks!

– Cais.

I have now deleted the two plugins that I previously couldn’t deactivate.

On reactivating NextGEN gallery with the other plugins active, the error has returned again.

Now with only NextGEN activated and nothing else the Overview looks like this:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 52.79 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 256
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

Graphic Library

GD Version : bundled (2.1.0 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPEG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : Yes
XBM Support : Yes
JIS-mapped Japanese Font Support : No

Sorry. Putting down a lot of info, but hopefully it will help.

With NextGEN activated I began reactivating the others one by one to see what happened.

I got up to the following being active when the error occurred:
NextGEN Gallery by Photocrati
Ad Inserter
Admin Columns
All in One SEO Pack
Auto Twitter
Count Per Day
Easy Spoiler

I deactivated Count Per Day as I imagine that would eat more memory that Easy Spoiler and continued activating plugins.

The error occurred again as I attempted to activate Slidedeck.
At this point the active plugins were:
Ad Inserter
Admin Columns
All in One SEO Pack
Auto Twitter
Easy Spoiler
Floating Social Media Links
NextGEN Gallery by Photocrati
P3 (Plugin Performance Profiler)

Refreshing the page showed that Slidedeck had successfully activated despite the error.
With the above set active, I’m getting the error frequently and the overview looks like this:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 65.63 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 268435456
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

I deactivated P3 and carried on activating others. The error didn’t return again until I had this set active:
Ad Inserter
Admin Columns
All in One SEO Pack
Auto Twitter
Easy Spoiler
Floating Social Media Links
NextGEN Gallery by Photocrati
SlideDeck for WordPress – Slider Widget
Smart Youtube PRO
User Role Editor
View Random Post

Overview:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 63.37 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 268435456
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

I removed View Random Post and kept going. WordPress Related Posts caused the error next. So I deactivated that.

Currently active with error still present but infrequent:
Ad Inserter
Admin Columns
All in One SEO Pack
Auto Twitter
Easy Spoiler
Floating Social Media Links
NextGEN Gallery by Photocrati
SlideDeck for WordPress – Slider Widget
Smart Youtube PRO
User Role Editor
Widget Visibility
WordPress Simple Firewall

Overview:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 67.33 MByte
MYSQL Version : 5.5.37-cll
SQL Mode : Not set
PHP Version : 5.3.29
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 268435456
PHP Max Upload Size : 500M
PHP Max Post Size : 600M
PCRE Backtracking Limit : 1000000
PHP Max Script Execute Time : 18000s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes

@crackingace – Wow … yep, that’s a lot of details and hard work. Good for you! Unfortunately it’s still not pointing to anything specific but it does have me thinking there is possibly a combination of plugins that is causing this problem and not just one by itself.

It’s good that the error has become intermittent in the sense that whatever the combination is does not happen all of the time so now it becomes a test of observation to see if there is some specific set of actions that “trigger” the error.

There are still several plugins in your “active” list that I am not familiar with so it may or may not involve them but based on that list I will note those unfamiliar plugins if that helps (with comments based on implied functionality of the name):

Ad Inserter (unknown but likely ok)
Admin Columns (unless errors are only admin side)
Auto Twitter (not likely going to touch on NextGEN Gallery functionality)
Easy Spoiler (unknown)
Floating Social Media Links (could be dependent on how they are inserted)
SlideDeck for WordPress – Slider Widget (probably fine)
Smart Youtube PRO (likely fine)
Widget Visibility (most likely not the issue)
WordPress Simple Firewall (possible issue, depends on how strict the firewall settings are)

– Cais.

Unfortunately the errors are still happening.

I’ve deactivated Admin Columns as I don’t use it much anyway so I can do without.

The Simple Firewall is a new plugin that I’ve installed since issues started as a replacement for a different security plugin that I thought was a cause before.

@crackingace – Is the issue still intermittent?

– Cais.