Fatal error message

  • Resolved dwrichardson

    (@dwrichardson)


    12 years, 10 months ago

    Can someone help? I am a true novice. I am trying to install www.ads-software.com with network solutions as the host. I have downloaded the files (into a folder called htdocs), set up a MySQL database and used the FTP on the Network Solution. I think that I have done everything right but when I type my URL address for my website into wordpress to complete the configuration, I get the following message:

    Warning: require_once(/data/19/2/97/154/2749806/user/3022631/htdocs//wp-includes/load.php) [function.require-once]: failed to open stream: No such file or directory in /data/19/2/97/154/2749806/user/3022631/htdocs/wp-load.php on line 46

    Fatal error: require_once() [function.require]: Failed opening required ‘/data/19/2/97/154/2749806/user/3022631/htdocs//wp-includes/load.php’ (include_path=’.:/usr/services/vux/lib/php’) in /data/19/2/97/154/2749806/user/3022631/htdocs/wp-load.php on line 46

    Can someone explain to me how to fix this? I am a real novice so please if you explain the solution in very simple steps I will not be insulted. Please help – I have spent hours on this and now I am very frustrated.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Recheck if you uploaded all wordpress files folders in htdocs root folder

    I had this same problem. My solution was to increase the memory available to php from 256Mb to 512Mb. I hope this helps the OP.

    But, now I have a new problem- I set up a user and password when asked, but if I try to log in I get a new error-

    Warning: require_once(./wp-load.php) [function.require-once]: failed to open stream: No such file or directory in ./admin.php on line 30

    Fatal error: require_once() [function.require]: Failed opening required ‘./wp-load.php’ (include_path=’.:/usr/local/php5/lib/php’) in ./admin.php on line 30

    It’s looking in the wrong place for wp-load.php. If I create a soft-link to wp-load.php in /wp-admin, I get back to the line 46 in wp-load.php of something else unable to load.

    Are all the wp-admin files supposed to be at the top level of the wordpress installation?

    Please post your own topic.

    Thread Starter dwrichardson

    (@dwrichardson)

    Hi govpatel,

    I did as you suggested and repeated the upload of WordPress files from scratch. It’s working perfectly now. THANKS!

    You are welcome

Viewing 5 replies - 1 through 5 (of 5 total)
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