Fatal Error message – cannot login

  • creativedialogue

    (@creativedialogue)


    13 years ago

    I wonder if you could provide a simple note that explains precisely the routine for dealing with the message:

    Fatal error. Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in home/xxxxxxx/public_html?blog/wp-admin/includes/template.php on line 943

    I cannot now login

    Elsewhere there is a vast amount of information about this WordPress error and many suggestions for dealing with it. These all require being able to login and locate the files on the server.

    Thanks for your help

    Ian

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Try increasing the memory available to PHP.

    Thread Starter creativedialogue

    (@creativedialogue)

    Thanks I did find that information before posting

    My point is that I cannot login to see the file

    esmi

    (@esmi)

    You don’t need to login to WordPress to make any of those changes.

    Thread Starter creativedialogue

    (@creativedialogue)

    Thank you – do you mean I locate the file on the server?

    My host says he cannot access the php.ini file

    All very confusing, sorry

    LouieGeetoo

    (@louiegeetoo)

    See these non-php.ini options presented in esmi’s link. Since 33554432 bytes is 32MB, you’ll want to try something higher:

    2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
    php_value memory_limit 64M

    3. Try adding this line to your wp-config.php file:
    // Increasing memory allocated to PHP
    define(‘WP_MEMORY_LIMIT’, ‘64M’);

    esmi

    (@esmi)

    My host says he cannot access the php.ini file

    Oh boy – do you need another host! Seriously, move hosts.

Viewing 6 replies - 1 through 6 (of 6 total)
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