Fatal error – Missing class information

Hi Graham

This has been seen before, and there is a post relating to it here. Have you seen this and tried the same fix?

Malcolm

Hi Malcolm

Thank you for the prompt response. I had not seen that old thread.

I have tried to follow the instructions here https://nz.godaddy.com/help/disabling-apc-on-your-hosting-account-7910 and here https://nz.godaddy.com/help/what-filename-does-my-php-initialization-file-need-to-use-8913 but I can’t find either a php.ini or a .user.ini. I’ll give the hosting ISP a call tomorrow and see if they can help.

What is curious is that it was working and then 24 hours later it wasn’t.

Cheers,
Graham

Something I forgot to mention.

I tried your site before my last post … and it appeared to be working OK. I selected tickets and went as far as the PayPal screen and all appeared OK. Just tried it again …. still OK.

Hi Malcolm

How weird! It’s working for me this morning too :-/

Thanks for the pointer on APC though. I’ll pursue this if it ever happens again.

Cheers,
Graham