• Resolved syedsareem

    (@syedsareem)


    Hi Team,

    Website: https://www.ceraconindia.com
    Encountered the error while accessing the home page and the wp admin panel this error shows up “Fatal error: Namespace declaration statement has to be the very first statement in the script in /home2/mocemsac/public_html/wp-content/plugins/woocommerce/includes/libraries/geolite2/Reader/Decoder.php on line 3” while accessing the home page

    Code on line 3: namespace MaxMind\Db\Reader;

    Since I don’t have the necessary coding knowledge, how do I go about this? Kindly advise

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sean Cull

    (@seanreloaded)

    Automattic Happiness Engineer

    Hi @syedsareem,

    I’m not seeing that error when visiting the home page (or any other pages) of the site. Can I assume that the issue has since been resolved?

    If not, can you please provide a screenshot of where you’re seeing the error?
    I recommend https://snag.gy for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and IE.

    Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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