FATAL ERROR – NO FIX?!

and no, the other open threat did not help as these guys were still bale to loginto wp and update plugins / themes.

Hello,

Apologize for the trouble.

If you have the access of wp-admin area, first upgrade the OceanWP to version 3.3.4 and then updating Ocean Extra to version 2.0.3. Don’t do it in reverse order, it could crash your website.

If you don’t have access of wp-admin area, I would request you to please download the latest version of theme and plugin file.

https://www.ads-software.com/themes/oceanwp/

https://www.ads-software.com/plugins/ocean-extra/

Update the theme and plugins files manually using ftp/sftp/cPanel.

https://kinsta.com/knowledgebase/manually-update-wordpress-plugin/#2-how-to-manually-update-wordpress-plugins-via-sftp-or-ftp

https://www.webfulcreations.com/update-wordpress-theme-manually-via-ftp/

Hello Everyone,

Thank you for reaching out to us, and very sorry for the inconvenience.

The issue has already been resolved, and we’ve released a new version of Ocean Extra 2.0.4: https://www.ads-software.com/plugins/ocean-extra.

If you’re unable to access your website backend, please make sure to update the OceanWP theme either through FTP/sFTP or your hosting panel.

Download the latest versions for both from WordPress and update manually: https://www.ads-software.com/themes/oceanwp

If you are updating through your hosting panel and the hosting panel reports an error because it’s reading minified js files as file duplicates, please update using FTP/sFTP.

?If you have been using the option to Host Google Fonts Locally, please make sure to reenable settings if needed (uncheck then check again) via Customize > Typography > General.

Clear browser / website / cloud cache. In case you continue to experience problems ie Google fonts are not displayed when using this option or load from the Google site. Make sure to regenerate the files by clearing data via WP Dashboard, OceanWP > OceanWP Panel > Admin Settings.
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Please recheck your issue and keep us posted,
Thank you.
Best Regards